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Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive for December 9th, 2008

AT&T ENHANCES AT&T TELEPRESENCE SOLUTION WITH MULTIPOINT INTERCOMPANY CISCO TELEPRESENCE CAPABILITIES

DALLAS, Texas, and SAN JOSE, Calif., Dec. 8, 2008 — AT&T Inc. (NYSE:T) announced today the availability of multipoint, intercompany connectivity via the AT&T Telepresence Solution. The solution allows companies to extend Cisco TelePresence multipoint meetings beyond the enterprise boundary to help enable meetings with customers, suppliers and partners using the AT&T Business Exchange.


The AT&T Telepresence Solution creates unique, “in-person” experiences with the simplicity of a phone call as well as provides a “meet me” feature with a secure PIN code that simplifies intercompany calling — a key component and an industry-first feature that distinguishes the AT&T solution from any other telepresence offer available today. Cisco TelePresence Multipoint is the ability to bring many rooms together in a single meeting, so that people can sit face to face in one virtual meeting room, without any performance degradation.


AT&T Telepresence Solution now offers unique multipoint functionality and highly secure intercompany capabilities, which allow multiple locations within and between companies to connect to each other. These new capabilities represent the latest milestone in AT&T’s efforts to provide businesses with powerful and cost-effective collaboration tools while helping decrease costs associated with business travel.

“The availability of the multipoint capability demonstrates the progress AT&T and Cisco are making together in the delivery and continued development of the AT&T Telepresence Solution,” said Ronald E. Spears, president and CEO of AT&T Business Solutions. “The economic benefit to subscribers of the AT&T Telepresence Solution is now stronger than before — more locations in a highly secure, reliable, high-quality meeting environment can further reduce travel costs, shorten cycle time and improve decision making.”


Marthin De Beer, senior vice president for Emerging Technologies at Cisco, said: “We are very pleased to be working closely with AT&T to enable more businesses to receive the financial and productivity-enhancing benefits of Cisco TelePresence solutions. Now more than ever, companies need to make prudent business decisions in a cost-effective manner. Cisco TelePresence enables companies to improve productivity and reduce expenses while at the same time collaborate better and improve business innovation.”


The AT&T Telepresence Solution enables businesses to interact and collaborate with others, using the power of Cisco TelePresence to deliver life-size images via High Definition video (1080p) and spatial audio within a specially designed environment. This creates the experience of being in the same room with remote participants, whether they are down the street or halfway around the world.


The AT&T solution also features concierge service and a scheduling and administration portal, which complements common enterprise calendar applications, making it easy to schedule a multipoint intercompany call with just the push of a button.


The AT&T Telepresence Solution provides AT&T-owned Cisco TelePresence equipment, installation, full monitoring and management of the application, remote help desk service and on-site equipment maintenance and repair and works over AT&T Virtual Private Network transport. Three-screen and one-screen site options are available, based on the Cisco TelePresence System 3200, Cisco TelePresence System 3000, Cisco TelePresence System 1000 and Cisco TelePresence System 500 endpoints.


Cisco TelePresence, introduced in 2006, is Cisco’s fastest-growing new product category, with more than 200 customers and 1,000 systems worldwide. Cisco has also implemented more than 300 Cisco TelePresence rooms on its own internal network for productivity and effective collaboration.


About Cisco


Cisco Systems, Inc. (NASDAQ: CSCO), is the worldwide leader in networking for the Internet. Information about Cisco can be found at http://www.cisco.com. For more news, visit http://newsroom.cisco.com.


 About AT&TAT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world’s most advanced IP-based business communications services and the nation’s leading wireless, high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of its three-screen integration strategy, AT&T is expanding its TV entertainment offerings. In 2008, AT&T again ranked No. 1 on Fortune magazine’s World’s Most Admired Telecommunications Company list and No. 1 on America’s Most Admired Telecommunications Company list. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. © 2008 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.Note: This AT&T news release and other announcements are available as part of an RSS feed at www.att.com/rss. For more information, please review this announcement in the AT&T newsroom at http://www.att.com/newsroom.

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Customers Hungry for Holiday Pies Get Prompt Response from Virtual PBX

Customers Hungry for Holiday PiesVICORP Restaurants Relies on Innovative Call Queuing System

To Ensure That Bakers Square and Village Inn Pie Fans Get Their Treats on Time


Virtual PBX®, the inventor and leading supplier of hosted business phone services, and VICORP Restaurants Inc., which operates Village Inn and Bakers Square restaurants, are working together to ensure that orders for award-winning pumpkin, French silk, pecan and apple pies are handled responsively this holiday season.


Village Inn and Bakers Square receive an incredibly high volume of calls to reserve pies during the busiest pie buying season of the year. Virtual PBX’s business phone system helps the restaurants provide top-notch customer service since callers won’t experience the frustrations of getting a busy signal when trying to reach their favorite pie shop. more

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TECH MAHINDRA, FANFARE DELIVER TEST AUTOMATION SOLUTIONS THROUGH GLOBAL PARTNERSHIP

MUMBAI, India, and MOUNTAIN VIEW, Calif. – December 9, 2008 – Tech Mahindra, a global systems integrator and leading provider of IT solutions to the telecom industry, and Fanfare, the leading innovative testing solutions provider, have announced a global partnership to deliver offerings that are geared to meet the increasing demand of test automation solutions from Telecom Equipment Manufacturers (TEMs), Telecom Service Providers (TSPs), and enterprises.


Tech Mahindra will use iTest®, Fanfare’s flagship test automation product, to expand its test offerings and build a test practice around it. Using iTest, Tech Mahindra will create vertical test assets that target the needs of global TSPs for service delivery and regulatory compliance. This will include compliance testing for next generation technologies like IPv6 and LTE, as well as end-to-end testing on emerging services such as IPTV, data over wireless, and WiMAX. Tech Mahindra will also jointly go to the market along with Fanfare to provide professional services in the form of consultancy, tool migration and test interface development to meet the increasing global demand for test automation solutions.


“This partnership enables Tech Mahindra to strengthen its position as an end-to-end testing services provider both on the TEM and the TSP sides. Through this partnership the two companies will address a wider complement of customers globally to meet their testing needs,” said Atul Kunwar, Chief Business Development Officer, Tech Mahindra. “Using iTest as the cornerstone of our testing practice, we are building vertical packaged offerings, in areas such as IPv6,WiMAX, IPTV etc to help our customers accelerate product and service releases without compromising quality,” added Atul.


iTest is a comprehensive testing solution that accommodates for standardization of device testing of heterogeneous systems. iTest ensures early identification and resolution of bugs for enhanced network quality deployment and maintenance. iTest enables the transferability of test assets and a common platform for communication. Because test assets can be leveraged, collaboration between teams and across companies is simplified and speedier bug verification and resolution is possible.


“Tech Mahindra is widely recognized and respected in the services, testing and outsourcing market, so the decision to standardize their testing practice on Fanfare solutions is significant,” said Tom Ryan, president and CEO of Fanfare. “Their confidence in Fanfare is a clear signal that the market is ready to embrace standardized, automated testing practices, and we are pleased to be at the forefront of this shifting dynamic,” Ryan continued. “Ultimately this agreement gives our customers additional options for solving their testing needs by either augmenting their in-house teams, or outsourcing a project. This ensures customers will be able to leverage the automated testing assets that are generated to drive costs down and reduce time to market.”


About Fanfare

Fanfare provides software solutions to high-tech equipment manufacturers, service providers and enterprises that simplify and accelerate device and system testing. Developers and testers create and share automated tests that control and analyze results from multiple devices, traffic generators, and applications while automatically documenting each test with pass-fail criteria. With Fanfare solutions, companies can move along the path toward automation while accelerating QA cycles, reducing time to market, and increasing the quality of released products. Industries such as communications, aerospace and defence, consumer electronics, automotive, industrial, and medical devices have benefited from Fanfare products. For more information please visit www.fanfaresoftware.com.


About Tech Mahindra

Tech Mahindra is a leading provider of solutions and services to the telecommunications industry, majority stake owned by Mahindra & Mahindra, in partnership with BT Plc. With total revenues of USD 934.7 million in the year ended March 31, 2008, Tech Mahindra is India’s 6th largest software exporter, and serves telecom service providers, equipment manufacturers, software vendors and systems integrators. Tech Mahindra solutions enable clients to maximize returns on IT investment by achieving fast time to market reduced total cost of ownership and high customer satisfaction. Tech Mahindra achieves this through its domain and process expertise, distinctive IT skills, research and development, proven innovative delivery models and approach to off-shoring.


Assessed at SEI-CMMi Level 5 and PCMM Level 5, Tech Mahindra’s track record for value-delivery is supported by over 23,000 professionals who provide a unique blend of culture, domain expertise and in-depth technology skill-sets. Its development centers are ISO 9001:2000 & BS7799 certified. Tech Mahindra has principal offices in the UK, United States, Germany, UAE, Egypt, Singapore, India, Thailand & Australia.


Media Contact:

Marisa Marzano

Big Sky Communications

(705) 484-5105

marisa@bigskypr.com


For further information on Tech Mahindra:

Inquiries about this news release can also be made to Rupal Sancheti

Email: rupals@techmahindra.com.

All Tech Mahindra news releases can be accessed at our web site: www.techmahindra.com.

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