Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive for January 8th, 2009

JAJAH Delivers Wholesale VoIP Services with Acme Packet

BURLINGTON, Mass.–(BUSINESS WIRE)–Acme Packet® (NASDAQ: APKT), the leader in session border control solutions, today announced that JAJAH, a leading global IP telephony service provider, has deployed Acme Packet’s Net-Net® session border controllers (SBCs) to protect JAJAH’s SIP application infrastructure and dynamically optimize the quality and profitability of its IP communication platform.

JAJAH provides retail IP calling services to consumers and businesses and white label services to carriers, Web 2.0 companies and application service providers (ASPs). JAJAH provides a fully outsourced IP communications platform, including PSTN and IP termination, billing, payments, fraud prevention and quality management. JAJAH is the platform partner for dozens of local and global organizations, such as Yahoo!, Plaxo and eHarmony. For example, Yahoo!’s premium voice services, “Phone In” and “Phone Out,” enable consumers to make high-quality, low-cost PC-to-phone and phone-to-PC voice calls over the JAJAH network to more than 200 countries using Yahoo! Messenger.

Deployed at the border between JAJAH’s data center and the Internet, Acme Packet’s SBCs provide critical security functions, including denial-of-service attack prevention, access control lists and signaling rate limiting to protect JAJAH’s core service infrastructure. JAJAH’s services leverage Acme Packet’s Open Session Routing (OSR) architecture featuring Acme Packet’s Net-Net SBCs and TransNexus least cost routing and traffic analysis software. The combined Acme Packet and TransNexus solution supports millions of routes and provides JAJAH with the ability to select the best quality route for its VoIP traffic. Using quality metrics provided in SBC call detail records (CDRs), TransNexus produces near real-time traffic analysis and hourly billing reports that provide JAJAH with detailed visibility of service quality and profitability by customer, provider, route and time of day.

“The combination of Acme Packet’s session border controllers and JAJAH’s IP communication’s platform provides us with a powerful and flexible VoIP service that delivers the best quality and lowest cost route for our customers,” commented Yossi Atias, vice president of operations, for JAJAH. “Acme Packet’s mature solutions, combined with the company’s excellent support, allowed JAJAH to introduce, develop and rollout innovative services in a rapid and efficient manner.”

“JAJAH has built a unique, carrier-class platform that enables other companies to rapidly deploy and manage telephony services,” explained Seamus Hourihan, vice president of marketing and product management for Acme Packet. “Acme Packet provides critical control functions for JAJAH’s leading-edge platform to facilitate the reliable and cost-effective termination of its customers’ calls around the globe.”

About Acme Packet

Acme Packet, Inc. (NASDAQ: APKT), the leader in session border control solutions, enables the delivery of trusted, first class interactive communications—voice, video and multimedia sessions—and data services across IP network borders. Our Net-Net family of session border controllers, multiservice security gateways and session routing proxies supports multiple applications in service provider, large enterprise and contact center networks—from VoIP trunking to hosted enterprise and residential services to fixed-mobile convergence. They satisfy critical security, service assurance and regulatory requirements in wireline, cable and wireless networks; and support multiple protocols—SIP, H.323, MGCP/NCS and H.248—and multiple border points—interconnect, access and data center. Our products have been selected by more than 580 customers in 85 countries, including 29 of the top 30, and 84 of the top 100 service providers in the world. For more information, contact us at +1 781.328.4400, or visit


JAJAH, the world’s most innovative communications company, offers flexible, next-generation telephony solutions for consumers and businesses. JAJAH’s award-winning services make it easier for people to stay in touch using any device, on any network, anywhere. Leveraging a universal open telecommunications platform, JAJAH’s managed services allow mobile operators, landline carriers, cable companies, technology companies and other businesses to adopt its voice solutions with minimal investment and time to market. The leading global IP telephony company is headquartered in Mountain View, California. For more information please visit

Acme Packet Safe Harbor Statement

Statements contained herein that are not historical fact may be forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements may relate, among other things, to our position in the session border control market, our expected financial and operating results, our ability to build and grow Acme Packet, the benefits and expected deployments of our products or services, and our ability to achieve our goals, plans and objectives. Such forward-looking statements do not constitute guarantees of future performance and are subject to a variety of risks and uncertainties that could cause our actual results to differ materially from those anticipated. These include, but are not limited to: difficulties in growing our customer base, difficulties leveraging market opportunities, difficulties providing solutions that meet the needs of customers, poor product sales, long sales cycles, difficulty developing new products, difficulty in relationships with vendors and partners, higher risk in international operations, difficulty managing rapid growth, and increased competition. Additional factors that could cause actual results to differ materially form those projected or suggested in any forward-looking statements are contained in our recent filings with the Securities and Exchange Commission, including those factors discussed under the caption “Risk Factors” in such filings.

Media and Analyst Contact:

Connect2 Communications

Andrea Lovas, 908-857-2022


Investor Relations:

Acme Packet

Brian Norris, 781-328-4790

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