On Wednesday, InnoPath announced that we have been shortlisted by the GSMA for the 2009 Mobile World Congress Award, Best Billing/Customer Care Solution. This acknowledges the mission-critical role that MDM will play in frontline care in the coming years as a tool to reduce operational expenses while increasing customer satisfaction. We will be demonstrating our end-to-end care solution in Barcelona – please drop by or drop me a line for a scheduled briefing. The full press release is here.
Some quotes from the release:
“Our congratulations go to all the nominees in this year’s Global Mobile Awards,” said Rob Conway, CEO of the GSMA. “In an uncertain economic climate, mobile communications continue to drive social, economic and technological development, as the calibre of entries this year again illustrates. To have been nominated from such a high quality field of more than 450 companies that entered is a tremendous achievement, and we await the announcement of the winners at the next month’s Global Mobile Awards evening in Barcelona with great interest.”
“Operators must have the tools at their disposal to effectively address the care requirements of smartphones, advanced featurephones and the services they support,” said John Fazio, President and CEO of InnoPath. “In an era where CAPEX budgets are being reduced, the focus on subscriber satisfaction remains a critical initiative. InnoPath has a proven track record in the delivery and support of complete end-to-end solutions targeting care organizations at the largest of operators. We thank the GSMA for recognizing the leadership role InnoPath is playing in evolving MDM into a mission critical solution.”