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Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

InnoPath Adds LTE Support to ActiveCare MDM Platform

This news lays the basis for true next-generation over-the-air management infrastructure. We’re excited about it. Before we dive further into our news, if you’re going to CTIA, we are too! In fact, InnoPath has been selected as a finalist in the 4G Service Management category for the 2009 CTIA E-Tech Awards. We’ll also be demonstrating our end-to-end ActiveCare solution at Booth 1090 on the 2 nd floor of the South Hall.


Onto the news… InnoPath announced yesterday that it is partnering with its Tier-1 operators globally as part of their planned LTE deployments. This game-changing technology lays the basis for a new mobile landscape, a true next-generation, over-the-air management infrastructure in support of activation and care, and provides a clean break from OMA-CP vendors and their now obsolete platforms. Recently, the GSMA has stated that more than 26 operators worldwide have committed to LTE, with more than 10 expected to launch commercial services by the end of 2010.


Pressures placed on operators with regard to bandwidth, service availability, device procurement and application/device stability, become front-and-center with mobile broadband. Many subscribers, both casual and business, will ‘un-tether,’ using their mobile devices or laptop data cards as their primary means of communication in a mobile broadband environment. They expect that applications will work as advertised, that their phone or laptop is properly configured, and that if they call in with a support problem, the frontline care agent is able to quickly troubleshoot the device, determine what is wrong, and take corrective action.


InnoPath’s ActiveCare server simultaneously supports CDMA, GSM, WiMAX and now LTE, effectively tying the circuit/SMS world with IP. This support leverages the extensibility of the platform as well as the company’s deep understanding of OMA-DM standards evolution and the deployment plans of its Tier-1 customers. Key elements of the company’s LTE support include:


- Activation The InnoPath solution offers operators the ability to effectively detect, provision and customize devices over an IP-centric LTE network. It supports extensibility customized for a specific operator deployment, such as gathering the current SIP or IP address for client-server interaction.

- Device Support The InnoPath solution supports both LTE-only devices as well as ‘dual-mode’ devices used in phased operator deployments. InnoPath only requires an OMA-DM client on the device which can be either pre-loaded or post-loaded into the mobile device. InnoPath ActiveCare is compatible with both planned FDD and TDD LTE (TD-LTE) deployments.

- Standards Evolution InnoPath, drawing on its strong track record of innovation, is helping to drive the completion of DM 1.3 within OMA-DM. DM 1.3 provides for provisioning and management of native IP devices over-the-air by supporting non-SMS based bootstrap. Looking to the future, InnoPath is helping drive the definition of DM 2.0.

- Care InnoPath’s complete ActiveCare capability set and Smart Client are deployable within LTE with a goal of reducing client server network bandwidth, average call time and increasing customer satisfaction.

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