Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive for March 31st, 2009


Virtual PBX’s iVPBX Service Delivers Full-featured, End-to-End VoIP for Businesses for One-Fourth the Cost of Competing Products or Less

Virtual PBX®, the inventor and leading supplier of hosted business phone services, and Gizmo5, the leading standards-based consumer calling service, today announced a new collaboration that gives clients a complete business-class phone solution that offers the industry’s deepest feature set at a price level well below the current industry standard.

Built on an open-system VoIP peering platform, the new service combines the feature-rich products of both companies. As part of the announcement, Virtual PBX has launched iVPBX,

a new product that provides customers with unlimited inbound calling and no per-minute fees at a price of just under $10 per seat — about one-fourth to one-fifth the cost of most competing plans. Gizmo5 clients who use the new iVPBX product can send calls by IP directly to their Gizmo phones at no cost.

“This deeper relationship with Gizmo5 is a sound next step for Virtual PBX, following on its innovative open VoIP peering technology announced last November,” said Rob Enderle, president and principal analyst of the Enderle Group. “The attractive pricing for its new iVPBX product comes at an ideal time given the current economic conditions, and continues Virtual PBX’s leadership in supporting the small business market.”

Virtual PBX has been delivering calls to businesses through its hosted PBX service since 1997. Typically, companies using the service have one main business number for clients to call. Virtual PBX takes those calls, answers them with a “virtual” attendant, and then delivers them to employees using any kind of phone, in any location. This has enabled small firms and those with distributed employees to portray a professional phone image and get top-end features without the expense or maintenance hassles of purchasing their own telecommunications hardware.

Traditional Virtual PBX pricing plans include a varying number of free minutes with a price of 4.4 to 6.5 cents per minute for additional usage. With the new iVPBX product, available now, calls coming in on a local number and sent to a Gizmo5 phone will have no per-minute fee for unlimited use. For more information on iVPBX, visit

Gizmo5 offers VoIP services to both consumers and businesses. Users can make and receive calls from any computer with browser access to the Internet, or use Gizmo5 to power IP phones. Gizmo adds a whole host of features like call recording, IM, file sharing, and much more. Setting up a Gizmo5 account is free, and so are inbound calls to a Gizmo client, with a small fee for outbound dialing. By adding the Virtual PBX service, business users of Gizmo5 gain all the advantages of a high-end PBX, such as an auto-attendant, transferring calls between users, and routing calls to departments though ACD queues.

“We’re very excited about this partnership,” said Paul Hammond, CEO of Virtual PBX. “Our new iVPBX product gives users a very low-cost plan with unlimited usage, and the combination of Virtual PBX and Gizmo5 delivers the best of both worlds at a fraction of the cost of typical hosted IP-PBX offerings.”

Michael Robertson, CEO of Gizmo5, commented, “For Gizmo5 business customers, Virtual PBX’s new iVPBX product adds top-flight PBX services with no hardware or software costs. This is a great example of how standards-based SIP can benefit both service providers and users.”

Both companies will be promoting the partnership. More information about the products and the partnership can be found at and

About Gizmo5

Gizmo5,, is the largest standards-based calling and IM network offering VoIP and IM. Gizmo5 serves more than six million consumer and business users with freely downloadable Microsoft Windows and Macintosh OSX software, mobile software for J2ME and Symbian phones and a Web-based IM solution with callback available at

About Virtual PBX

Virtual PBX believes you never get a second chance to make a good first impression – especially when it comes to serving your customers. Our hosted PBX phone service gives small and growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike. For more information on how your business can benefit from our innovation and passionate commitment to great customer service, visit us on the Web at

Virtual PBX is a trademark of, Inc. All other trademarks are the property of their respective owners.

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IntelePeer and Tekmark Team to Add Power of Voice and Rich Media to Business Applications

Companies are Jointly Developing, Marketing and Selling Unique Microsoft Live Services Applications Enhanced Using IntelePeer AppworX Platform

SAN MATEO, CA — March 31, 2009 — IntelePeer Inc., a leader in cost-effective hosted on-demand rich media communications, today announced an agreement to integrate powerful Voice 2.0 and rich media features into business applications with Tekmark® Global Solutions LLC, one of the nation’s largest privately held providers of information technology, communications and consulting services to companies worldwide.

Using the IntelePeer AppworXâ„¢ open communications platform, IntelePeer and Tekmark are co-developing applications based on Microsoft Windows Live Services that use voice, streaming video, communication and conferencing capabilities that drive new business process efficiencies and productivity. By using the hosted AppworX platform as a foundation, Tekmark will significantly reduce the time, up-front development costs and business risks typically involved in bringing powerful new business applications to market, while reducing communications and capital costs.

The jointly developed applications will allow Tekmark’s and IntelePeer’s customers to deploy new services, such as streamed video, click-to-call connections, automatic conferences, and SMS blast or voice blast messages. With these enhanced services, vendors and service providers can drive new revenue opportunities while streamlining operations.

“We serve a wide range of global corporations that look to Tekmark to provide communications and technology applications that will enhance productivity and give them a competitive advantage,” said David Donohue, vice president of telecom applications, Tekmark Global Solutions. “By working with IntelePeer, we can blend innovative voice and rich-media services into business applications and services, while delivering carrier-grade reliability and performance that is vital for our customers. At the same time, we can offer our customers significant cost savings in their telecom expenditures.”

In addition to joint development, IntelePeer and Tekmark will also collaborate on marketing and sales of the customized Web and enterprise applications. Joint projects include a wide range of business services, such as an emergency service notification system in the public safety sector enhanced with voice blast and SMS services. The joint offering provides the marketplace with a cost-effective means of providing telecom services that reduce their current operational expenses.

“This relationship with Tekmark, a world-class systems integrator, shows the promise and value we offer for global systems integrators,” said John Hart, senior vice president of business development and marketing for IntelePeer. “With Tekmark, we see tremendous opportunities to develop, integrate and deploy high-value new business services enhanced with powerful rich media and Voice 2.0 features. By teaming together, we are creating new cost savings for our customers while building value and driving new revenue opportunities.”

About Tekmark Global Solutions

Tekmark Global Solutions, LLC ( provides information technology, telecom services, and business solutions to a broad range of Fortune 100 and Fortune 500 companies worldwide. Tekmark’s client list is comprised of top companies in the telecommunications, financial services, technology, insurance, health care, pharmaceutical, and logistics industries, as well as state and city government. Tekmark’s expertise lies in developing and integrating information systems, operating and improving technology and business processes, and helping clients evolve to the next generation of technologies. As one of the largest privately held technology and telecom solutions providers, Tekmark delivers innovative, cost-effective, results-driven solutions to help clients excel in their market place.

About IntelePeer

IntelePeer,, a leader in hosted on-demand rich media communications, enables carriers, businesses and software vendors to easily deliver voice and multimedia capabilities to any phone or network-connected device – without incurring up-front capital costs. Through our innovative, communications-as-a-service (CaaS) platform, IntelePeer AppworXâ„¢, our SuperRegistryâ„¢ and our extensive peering grid, we provide our customers with the platform to offer high-quality interactive voice, video, SMS, data and other rich-media services while providing significant cost savings for their telecommunication expenditures. Through intuitive APIs, Web Services, and brandable widgets and applets, IntelePeer removes the complexity of telecom and opens network functions to mainstream developers who are creating voice-Web “mashups” and communications-enabled business processes embedded into enterprise, webcasting, social networking, entertainment and e-commerce applications. Business professionals who use customer relationship management (CRM) software and common desktop applications such as calendaring and contact management also rely on us for instant access to bridge-to-services, voice blast, video blast, text-to-speech, conferencing and other features that enable communications-enhanced business processes that drive efficiency and deliver cost savings. Based in San Mateo, Calif., we operate our own carrier-grade network carrying more than 6 billion minutes, with worldwide coverage delivered through an IP and TDM peering grid with over 50 leading service provider peering partners. IntelePeer is privately held and is backed by venture capital firms VantagePoint Venture Partners, Kennet Venture Partners, NorthCap Partners and EDF Ventures.

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IntelePeer, IntelePeer AppworX and SuperRegistry are trademarks of IntelePeer, Inc. All rights reserved worldwide. Other trademarks referenced are the property of their respective owners.

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