Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive for June 17th, 2009

SAC Wireless and Open Range Partner to Bring WiMax to Midwest


U.S. Schaumburg, Ill. – June 17, 2009 – SAC Wireless, LLC signed a five-year contract to build wireless network infrastructure for leading wireless broadband service provider Open Range Communications (ORC), headquartered in Greenwood Village, Colo. 

Over the next five years, Open Range Communications is building a 17-state network under the Department of Agriculture’s RUS program covering un-served and under-served communities in more than 500 markets across the country. 

According to the contract, SAC Wireless will join Alvarion in deploying the Open Range network in Colorado, Nebraska, Wisconsin, Illinois, Indiana, and Ohio. SAC Wireless will deploy the 4G WiMAX network, taking charge of all aspects including site selection, installation and service. 

“Not only is 4G WiMAX leading edge technology, it is the best way to rapidly build and deploy a high-speed broadband network in areas of limited infrastructure,” said Keith Paglusch, executive vice president of Open Range Communications. “This partnership with SAC Wireless enables Open Range to deploy high-speed broadband Internet to millions of Americans in nearly 200 communities in the six states where SAC will support us.”  

In January 2009, Open Range Communications received a $100 million investment from JPMorgan’s private equity arm, One Equity Partners (OEP).  This investment was a prerequisite to a $267 million Broadband Access Loan from the United States Department of Agriculture’s Rural Development Utilities Program (RDUP). Within the next five years, Open Range, through the use of WiMAX technology, plans to deliver wireless broadband to more than 500 un-served and underserved communities within the United States. 

“Working with Open Range provides SAC Wireless the opportunity to leverage our assets and realize the full benefit of our regional presence and abilities to self-perform the breadth of services required to provide a fully outsourced solution,” said Joseph Sanzo, COO at SAC Wireless.   “We are excited to be partnered with the Open Range team as it undertakes this important endeavor to bring WiMAX services to rural communities across the US.”  

About SAC Wireless SAC Wireless develops and implements network infrastructure for telecommunications companies.  SAC Wireless has been serving the wireless community since 1996.  Today, the company self-performs site acquisition, architectural engineering design, construction, equipment installation and commissioning services and is recognized for its quality, commitment and professionalism. SAC Wireless is headquartered in Schaumburg, Illinois.  For more information, visit 

About Open Range CommunicationsOpen Range is a broadband wireless provider using WiMAX technology to deliver wireless broadband to un-served and underserved American communities. Open Range plans to deliver portable and eventually mobile voice and Internet services to customers within its robust WiMAX footprint. In January 2009, Open Range announced a $100 million investment by One Equity Partners, the private equity arm of JPMorgan Chase and the closing of a Broadband Access Loan previously approved by the United States Department of Agriculture’s Rural Development Utilities Program (RDUP) for $267 million. The combined funding will allow Open Range to build 4G WiMAX networks in 546 communities in 17 states where the Company will offer high-speed Internet and voice services to approximately six million people. For more information, visit

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AVI-SPL joins Polycom and Glowpoint in Creating the “TEN Alliance”

Candace Clarke

Communications Editor


Ph: 813.884.7168, ext. 2860


Susan Assadi or Angela Jamison

Gitenstein & Assadi PR


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AVI-SPL joins Polycom and Glowpoint in Creating the “TEN Alliance”

Companies join forces to promote B2B video communications services

TAMPA, FL, June 17, 2009 – Leading audio and video communications provider AVI-SPL has joined Polycom, Inc. (Nasdaq: PLCM) and Glowpoint (OTCBB: GLOW) to promote and provide Business to Business (b2b) video communications, in what is being called the “TEN Alliance.”

In collaboration with Glowpoint’s Telepresence interExchange Network (”TEN”), AVI-SPL will support the “network effect” benefits of increasing demand and adoption by rapidly expanding the number of businesses and users to communicate with on video. By enabling telepresence and traditional video conferencing users to seamlessly place calls across different networks, as well as connect to standards-based telepresence and video conferencing systems, TEN provides and supports a large ecosystem with easy, secure calling capabilities between organizations.

“The TEN Alliance is essentially a unique eco system of players in the video communications industry,” said Michael Brandofino, executive vice president of video and unified collaborations for AVI-SPL. “In recognizing the complexity of customer needs for advanced technology, we’re interested in pushing video communications to the tipping point to reach the level of adoption achieved with many other communications technologies.”

In April 2009, AVI-SPL launched ConferencePoint™, providing AVI-SPL customers with an end- to-end comprehensive managed video service. ConferencePoint™ services cover all of the various video communications technologies, from Telepresence to desktop.

“As one of the largest audio and video communications solutions providers in the world, we believe this is a great endorsement of the TEN model,” said Joe Laezza, President and co-CEO of Glowpoint. “Teamed with AVI-SPL’s vast client roster, we can significantly expand the global video community to hundreds of more companies and thousands of additional video systems and rooms around the world.”

In addition to the partnership with Glowpoint, AVI-SPL serves as a platinum reseller of Polycom’s immersive, room and personal telepresence solutions and video conferencing systems, designed to utilize a wide range of solutions, from desktop video systems to sophisticated and fully integrated meeting rooms.

“Our customers have increasingly sought options for solutions to the challenge of b2b telepresence capabilities across carrier networks, and for managing their ever growing video infrastructure,” said Geno Alissi, senior vice president and general manager, Global Services, Polycom. “It is important to have major players like AVI-SPL promote and support b2b solutions. Combined with their recent launch of ConferencePoint™ managed conferencing services, AVI-SPL becomes an excellent single source provider for our customers’ video communications needs.”

“In order to reach the tipping point where successful and productive video communications is part of everyday life, customers need high-quality video equipment, secure reliable network connectivity and a video service fabric to pull it all together,” added Brandofino. “TEN is really the last piece of the puzzle, fully enabling AVI-SPL to provide a complete end-to-end solution that will help our customers communicate by video across the globe.”


Headquartered in Tampa, FL, AVI-SPL is the result of a merger between Audio Visual Innovations (AVI) and Signal Perfection, Ltd. (SPL). With more than 40 years of aggregate experience in the industry, AVI and SPL bring together strong traditions of providing innovative audio and video communications solutions. As the industry’s largest global integrator, AVI-SPL delivers the most comprehensive line-up of systems and services, including: systems integration, sales and rentals, complete staging productions, managed conferencing, IP integration and event management. For more about AVI-SPL, visit

About Glowpoint

Glowpoint, Inc. (OTCBB: GLOW), is a leading provider of advanced video communications solutions. Glowpoint’s advanced and robust suite of telepresence and video communications solutions enable organizations to communicate with each other over disparate networks and technology platforms. Glowpoint supports thousands of video communications systems, in 35 countries, with its 24/7 video management services. Glowpoint also supports major broadcasters, Fortune 500 companies, as well as global carriers and video equipment manufacturers - and their customers - worldwide. To learn more, visit

About Polycom

Polycom, Inc. (NASDAQ: PLCM) is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere. Please visit for more information.

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CTI Group Partners with CommPartners Connect to offer Hosted VoIP Call Recording to SMBs

CTI Group Partners with CommPartners Connect to offer Hosted VoIP Call Recording to SMBs

INDIANAPOLIS, IN - June 16, 2009 CTI Group (Holdings), Inc. (OTCBB:CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carrier class VoIP management applications, announces today their partnership with CommPartners Connect to bring hosted VoIP call recording, via SmartRecord IP, to the small and medium sized business (SMB) markets.

As a nationwide CLEC certified network operator, CommPartners Connect is focused on bringing high quality IP communications solutions to the SMB market. As the VoIP market continues to grow, the competition to have the highest quality, most robust VoIP offerings is growing as well. By layering IP-based applications on their network that is already engineered for business quality VoIP service, they are able to provide their customers with business tools that can make their transition to VoIP even more compelling. By transitioning to hosted VoIP service, small and medium sized businesses are not only able to realize the ROI benefits of VoIP, but are also able to utilize the tools that large businesses use to increase efficiency and more effectively monitor and manage their workforce. Hosted VoIP service eliminates the cost barriers often associated with these applications on a traditional system and, therefore, makes these applications more accessible to every business.

“SmartRecord IP is a shining example of how IP communications can deliver feature-rich, fully integrated, and value-added services to the SMB market that are unmatched by the traditional phone company,” says Mark Peterson, Vice President of Sales and Marketing for CommPartners Connect. “Our resellers are proving each day that not only does the value proposition of VoIP sell services, but applications like SmartRecord IP have great appeal to important segments of the SMB market and increase overall demand for VoIP. By responding to the demand for these value-added features and applications, we are enabling our resellers to meet customer needs and win more deals while driving growth of their VoIP business portfolio.”

SmartRecord IP is a hosted VoIP call recording application. With geographic redun dan cy and infinite scalability, it offers network operators, like CommPartners Connect, the ability to offer call recording directly from the switch, rather than as an afterthought. This integration with the CommPartners Connect BroadSoft applications platform allows SmartRecord IP to be more failsafe and secure than other add-on call recording solutions. SmartRecord IP also makes all recordings available on the internet through the use of a point-and-click web-interface, requiring very little training or support to implement this system into daily business processes.

“By partnering with industry leaders like CommPartners Connect, we believe we are providing our solution, SmartRecord IP, with the very best backbone possible to reach the VoIP market. Our hope is to make the solutions that have previously only been available to the biggest companies available to every company. The benefit that tools like SmartRecord IP can have to smaller businesses is astronomical and gives those smaller companies the ability to be competitive with their larger competitors. CTI Group hopes to level the playing field by offering all businesses equal access to monitoring and management tools like SmartRecord IP.” Sid Rao , Chief Technology Officer, CTI Group, Inc.

About CTI Group

CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group’s SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group’s products are used by some of the top service providers in North America and the United Kingdom , and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis , CTI Group maintains overseas offices in London and Blackburn , UK . For more information, please visit CTI Group’s website at

About CommPartners Connect

CommPartners Connect is a nationwide CLEC certified, facilities based network operator providing VoIP and TDM services to carriers as well as enhanced Hosted Applications to Small and Medium sized businesses through a network of strategic partners and resellers. CommPartners Connect’s IP network has been engineered to provide business-grade, IP-based voice and other value-added services. With nationwide IP network coverage, CommPartners Connect delivers reliable, high-quality, and competitively priced carrier and wholesale hosted IP services for business including IP PBX, IPTrunking™, and hosted contact center. CommPartners Connect’s wholesale services are supported by CommPartners Management System (CMS), a scalable and automated OSS platform for multi-tiered billing and account management. The company is headquartered in Las Vegas , Nevada and is privately held. For more information, call (877)677-5485 or visit CommPartners Connect’s website at

Safe Harbor Statement

This release may contain “forward-looking” statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words “could”, “should”, “anticipate”, “expect”, “may”, “believe”, “intend”, “will” or similar expressions. CTI Group’s ability to predict projected results or the effect of events on CTI Group’s operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. In addition to information provided elsewhere in this document, shareholders should consider the following: the risk that CTI Group will not be able to attract and retain customers to purchase its products, the risk that CTI Group will not be able to commercialize and market products; the risk of results in research and development; the risk of technological advances by third parties; the risk of competition; the history of operating losses; the dependence upon key personnel and general economic and business conditions. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-KSB for its most recent fiscal year ended December 31, 2008.

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