Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive for June 18th, 2009

Fanfare Supports APAC Growth With New VP of Operations

Fanfare Appoints New Vice President of APAC Operations To Meet Intensifying Global Demand

MOUNTAIN VIEW, Calif.—June 18, 2009Fanfare, delivering innovative testing solutions to service providers (SPs), network equipment manufacturers (NEMs), and enterprises, today announced the appointment of David May to vice president of Asia Pacific (APAC) operations. May will oversee Fanfare’s operations from the Tokyo, Japan office, as the company continues its dramatic growth in the region, and around the world.

“I am excited to be joining Fanfare as it continues to expand its global reach into this region, where there is vast potential for growth,” said May. “A physical presence in APAC will enable us to work more closely with our partners and resellers in the area to ensure that we continue to exceed our customers’ needs and expectations.”

Most recently, May was the country manager for Cable & Wireless International in Japan. He also held the position of regional director of global accounts, and was the strategic account director for Exodus Communication when the data center-hosting company was acquired by Cable & Wireless.

“We are pleased to welcome David to the Fanfare team,” said Tom Ryan, president and CEO of Fanfare. “His experience and proven track record of driving sustained growth in the APAC region will be invaluable as Fanfare continues its global expansion. Having such a strong local team will further demonstrate our commitment to the NEMs and SPs we partner with in the region, as we to continue to meet the demands of our global customers for innovative testing solutions.”

About Fanfare

Fanfare provides automated testing solutions that enable service providers, network equipment manufacturers, and enterprises to enhance productivity throughout the quality workflow by streamlining system and device testing, reducing product cycles, and lowering costs. Using Fanfare, quality assurance teams and developers can leverage a common testing platform to deliver quality services and products to market faster and more efficiently. For more information, please visit

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Media Contact:

Marisa Marzano

Big Sky Communications

(705) 484-5105

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Value-Added Feature Displays Caller’s Name and Number on TV Screen

ROSEVILLE, CA – June 17, 2009 – Leading independent communications holding company SureWest Communications (NASDAQ: SURW) today announced the launch of Caller ID on TV, a value-added feature which provides an option for immediate, on-screen notification each time the phone rings. Sacramento area customers can now decide whether to ignore incoming calls that may be an interruption to their television program or to get up from the couch and answer important phone calls.

With each call that comes in while the TV is on, a small pop-up window will appear at the bottom of the TV screen displaying the caller name and phone number of all unblocked calls. Customers choose whether to answer the call, ignore it or inform the proper person in the house of the call. The Caller ID on TV feature is included free of charge for triple-play customers who subscribe to SureWest TV, phone and Internet, and $9.99 per month for other qualifying customers.

“Caller ID on TV is another example of SureWest’s commitment to new and innovative features that integrate our TV, Internet and telephone services,” said Peter Drozdoff, vice president of marketing for SureWest. “This feature allows people to take control of their phone, reducing unwanted interruptions and receiving immediate notification of truly important calls. To provide an exceptional customer experience, we must continually offer new features like Caller ID on TV that bring value and convenience to our customers’ lives.”

New SureWest triple-play customers will automatically receive the Caller ID on TV feature free of charge. SureWest currently offers Caller ID on TV in its Kansas City market, where the feature’s ease of use and interactive control helps increase customer satisfaction and loyalty.

Customers have the option to turn the Caller ID on TV feature on or off and customize it to suit their preferences. It keeps track of calls while the TV is off and the call log displays the 20 most recent incoming calls with the caller’s name, number, date and time of call.

The Caller ID on TV menu and logs can be accessed by tuning to SureWest channel 701. No additional equipment is necessary to use Caller ID on TV.

About SureWest

SureWest Communications ( is one of the nation’s leading integrated communications providers and is the bandwidth leader in the markets it serves. Headquartered in Northern California for 95 years, the company expanded into the Kansas City region in February 2008 with the acquisition of Everest Broadband, Inc. and offers bundled residential and commercial services that include IP-based digital and high-definition television, high-speed Internet, Voice over IP, and local and long distance telephone. SureWest was the nation’s first provider to launch residential HDTV over an IP network and offers one of the nation’s fastest symmetrical Internet services with speeds of up to 50 Mbps in each direction on its fiber-to-the-home network.

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Corporate Communications Contacts:

Ron Rogers • 916-746-3123 •

Anne ChacĂłn • 916-786-1235 •

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HP and Alcatel-Lucent to form Global Alliance

HP and Alcatel-Lucent to form Global Alliance

Strategic alliance to deliver integrated IT/telecom solutions for service providers and enterprises, and for HP to transform and manage Alcatel-Lucent IT infrastructure

New Delhi, and Paris, June 18, 2009 – HP (NYSE: HPQ) and Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced they have signed a relationship agreement establishing both parties’ intent to form a 10-year global alliance to help customers leverage the convergence of telecommunication and IT.

Once the definitive agreement has been executed, the companies will jointly market solutions and capabilities that enable end-to-end transformation for service providers and enterprises.

The companies plan to launch a global go-to-market program to transform communication networks into converged, next-generation infrastructures. As a result of this transformation, service providers will be able to efficiently deliver new, revenue-generating services. HP and Alcatel-Lucent also plan to offer services to manage the new and existing infrastructures for customers looking for flexible sourcing options.

HP and Alcatel-Lucent also plan to create a joint go-to-market initiative to provide communications solutions to mid- and large-size enterprises and public sector organizations. Alcatel-Lucent products in areas such as IP telephony, unified communications, mobility, security and contact centers will be integrated with HP IT solutions. These joint solutions are planned to be offered to enterprises through HP resellers or as managed services.

Furthermore, the alliance will create new end-to-end customer solutions that take advantage of both companies’ product portfolios for the enterprise and telecom markets.

With a binding agreement, the go-to-market program will include all required investment and will be supported by dedicated business development and sales resources. Once implemented, the program could generate multi-billion euros in net revenues for HP and Alcatel-Lucent over a 10-year period.

The companies also plan for HP to transform and manage a large part of Alcatel-Lucent’s IT infrastructure, taking advantage of HP technologies and experience in IT transformation. Alcatel-Lucent will be able to accelerate the evolution of its operations toward the highest standard of performance, quality, efficiency and costs. HP has been selected for its advanced data center technologies and its managed services leadership.

“We expect customers will be able to create new business opportunities and greater efficiencies from this alliance,” said Mark Hurd, HP chairman and chief executive officer. “By combining our deep expertise in IT and communications, HP and Alcatel-Lucent will help customers transform their technology needs into a competitive edge.”

“Today’s global alliance represents a major transformational deal that will deliver great benefits to our customers. IT and telecom are coming together in an unprecedented way and I am delighted to see how we can speed up innovation in our industry,” said Ben Verwaayen, Alcatel-Lucent chief executive officer. “I am also confident that HP will deliver Alcatel-Lucent best-in-class solutions in terms of performance and cost for our IT needs.”

Joint market offerings

The world’s service providers and enterprises are adapting to new consumer and business requirements, new competitors and changing business models. As telecom and IT converge, many businesses are beginning to modernize or outsource their infrastructures.

Through the alignment of their offerings and common solutions, HP and Alcatel-Lucent plan to create a “one-stop shop,” relieving service providers of the burden and complexity of coordinating the transformation of IT and telecom infrastructures. Similarly, the companies plan to empower enterprises to effectively create and manage truly integrated communication environments.

For its next generation platform architecture, Alcatel-Lucent would take advantage of HP IT and telecom technologies as well as HP supply chain efficiencies. Alcatel-Lucent will be able to offer service providers sophisticated solutions that are based on common technologies for carrier-grade and IT applications. This approach will help service providers exploit the advantages of standards-based server, processor and operating system technologies.

HP managed services for Alcatel-Lucent

As part of the agreement, HP would be entrusted with a large part of Alcatel-Lucent’s IT operations. By taking advantage of HP technologies and transformation expertise, Alcatel-Lucent plans to migrate more quickly to advanced IT infrastructure and services that deliver higher performance and greater efficiency. Throughout the 10-year agreement, Alcatel-Lucent targets significant aggregate savings along with material cash-flow improvements.

About HP

HP, the world’s largest technology company, simplifies the technology experience for consumers and businesses with a portfolio that spans printing, personal computing, software, services and IT infrastructure. More information about HP (NYSE: HPQ) is available at

Note to editors: More news from HP, including links to RSS feeds, is available at

About Alcatel-Lucent

Alcatel-Lucent (Euronext Paris and NYSE: ALU) is the trusted partner of service providers, enterprises and governments worldwide, providing solutions to deliver voice, data and video communication services to end-users. A leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, Alcatel-Lucent leverages the unrivalled technical and scientific expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry. With operations in more than 130 countries and the most experienced global services organization in the industry, Alcatel-Lucent is a local partner with a global reach. Alcatel-Lucent achieved revenues of Euro 16.98 billion in 2008 and is incorporated in France, with executive offices located in Paris. For more information, visit Alcatel-Lucent on the Internet:

For further information please contact

Manpreet Singh 9810286337

Krityanand Kundan 9990099562

Latika Taneja 9899010054

Hiranmay Choudhury 9871527830

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