Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive for June, 2009

CURRENT, Qwest to Integrate DSL into Smart Grid

CURRENT, Qwest to Integrate DSL into Smart Grid

Use of DSL Network Reduces Costs, Speeds Smart Grid Deployment

GERMANTOWN, Md. & DENVER–(BUSINESS WIRE)–CURRENT Group, LLC and Qwest Communications International Inc. (NYSE: Q) today announced a new framework that allows electric utilities to integrate intelligent grid sensing with Qwest’s existing low latency, secure, high capacity DSL (Digital Subscriber Line) network to implement a Smart Grid. This allows utilities to implement a high performance smart grid rapidly, cost-effectively and modularly with the speed, reliability and scalability of the existing Qwest network. CURRENT and Qwest already have proven the technology’s interoperability by utilizing CURRENT’s intelligent sensors and OpenGrid™ platform and Qwest’s DSL network as part of Xcel Energy’s SmartGridCity ™ in Boulder, Colo.

The CURRENT Smart Grid™ solution converts the traditional electric grid into an intelligent network by adding sensing, low latency communications and analytic software to the electric distribution system. Smart Grid systems have the potential to be the single largest contributor to a solution for global warming available today, as the International Energy Agency reports that electric power generation produces 41 percent of total worldwide energy related CO2 emissions. It is estimated that a Smart Grid could reduce CO2 emissions from electric power by up to 20 percent and a recent report from The Climate Group estimated that a Smart Grid provides the largest CO2 reduction of any IT technology investment in the world.

Working with Qwest’s robust IP network, we have further reduced the cost of a Smart Grid and today, we introduce an attractive option for utilities interested in using the stimulus funding to implement a Smart Grid and manage the two-way power flow of the future, said Tom Casey, Chief Executive Officer of CURRENT. We are committed to providing utilities the most open, cost-effective and standards-based Smart Grid with options to achieve the optimal cost and performance under various conditions.

Our work to date proves that Qwest’s broadband network offers a costeffective, rapidly deployable means of transporting the intelligence of the CURRENT Smart Grid solution, said Neil Cox, Qwest’s executive vice president of Product Development and IT. The CURRENT/Qwest model is an inherently green and ‘smart’ approach.

Xcel Energy’s SmartGridCity™ in Boulder, Colo., is the nation’s first fully integrated Smart Grid community.

CURRENT and Qwest will offer similar solutions to additional utilities and municipalities.


CURRENT provides electric utilities a Smart Grid solution that increases the efficiency and reliability of the electric grid while reducing the environmental impact of electric usage. CURRENT’s scalable solution combines advanced sensing technology, two-way low latency communications and enterprise analysis software and related services to provide location-specific, real-time actionable data that is easily integrated into a utility’s existing IT infrastructure.

CURRENT is a member of the Xcel Energy SmartGridCity™ consortium that also includes Xcel Energy, Accenture, Schweitzer Engineering Laboratories, Ventyx, GridPoint, OSIsoft and SmartSynch. Xcel Energy’s SmartGridCity™ is utilizing the fully integrated CURRENT Smart Grid™ solution that combines advanced sensing technology with two-way real-time communications, 24/7 monitoring and enterprise analysis software and related services to provide Xcel Energy with location-specific, actionable intelligence on its electric distribution grid.

CURRENT, a private company, was founded in 2000 and has blue chip investors including EnerTech Capital, Google Inc., Goldman, Sachs & Co., and Liberty Associated Partners (an investment partnership between Liberty Media Corporation and the Berkman family) among others. CURRENT’s progress has been recognized by numerous awards including the World Economic Forum 2009 Technology Pioneer, the GoingGreen East 50 Top GreenTech Companies, Dow Jones 2008 Ten Most Innovative Clean Tech Companies in Europe, 2006 Platts’ Global Energy Commercial Technology of the Year for its technology in relation to emissions reduction, practicality, reliability and overall commercial success, and Red Herring’s 2006 Top 100 North America.

About Qwest

Customers coast to coast turn to Qwest’s industry-leading national fiber-optic network and world-class customer service to meet their communications and entertainment needs. For residential customers, Qwest offers a new generation of fiber-optic high-speed Internet service, as well as digital home phone, Verizon Wireless, and DIRECTV services. Qwest is also the choice of 95 percent of Fortune 500 companies, offering a full suite of network, data and voice services for small businesses, large businesses, government agencies and wholesale customers. Additionally, Qwest participates in Networx, the largest communications services contract in the world, and is recognized as a leader in the network services market by a leading technology industry analyst firm.

The marks that comprise the Qwest logo and products are registered trademarks of Qwest Communications International Inc. in the U.S. and certain other countries. All other marks are the property of their respective owners.

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NetEx Accelerates Disaster Recovery for VMware with Support for vCenter Site Recovery Manager

NetEx Accelerates Disaster Recovery for VMware with Support for vCenter Site Recovery Manager

MINNEAPOLIS, MN, June 16th, 2009 –NetEx, the leader in high-speed WAN optimization software, today announced an extension of its support for the VMware virtual environments by qualifying VMware vCenter Site Recovery Manager on its award-winning HyperIP for VMware WAN optimization software.

The HyperIP-Site Recovery Manager solution automates and accelerates disaster recovery operations to minimize down time and ensure that enterprise users can meet their Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).

VMware vCenter Site Recovery Manager accelerates recovery processes by automating the execution of failover and simplifies the creation and management of recovery plans. The DR plans become an integrated part of the VMware virtual environment. In the event of a failure, Site Recovery Manager automatically executes the recovery plan while administrators retain full control with the ability to pause or stop the execution at any point.

HyperIP for VMware is a software-only implementation of NetEx’s award-winning WAN optimization software for disaster recovery optimization of backup, recovery and data replication applications, enabling unmatched flexibility in deployment and performance scalability on virtual machines. HyperIP delivers unmatched performance in accelerating DR operations by moving TCP data more efficiently using patent-pending technology. It accelerates and optimizes industry-leading VMware-enabled data replication and file transfer applications including VMware VMotion, Veeam replicator, IBM TSM, Data Domain replication, DataCore AIM, and others — by aggregating multiple data replication applications over a shared connection while minimizing the effects of network latency and network disruption. This makes HyperIP for VMware an ideal complement to vCenter Site Recovery Manager for optimizing enterprise DR processes.

vCenter Site Recovery Manager is a must-have tool for enterprise VMware deployments and now HyperIP for VMware is a must-have application to ensure that Site Recovery Manager can perform at optimal speed to help customers achieve increasingly difficult RTOs, said Robert MacIntyre, Vice President, Business Development and Marketing at NetEx.

The innovative scalable software design at the core of HyperIP enables customers to choose from a variety of scalable configurations, based upon bandwidth required, with data rates ranging from 1 Mb/s up to 800 Mb/s. If a customer’s transfer requirements change they can re-enable HyperIP for higher data rates via a simple software key upgrade, eliminating the cost and complexity of competitive products that are designed with hardware-enforced speed limitations that require forklift hardware upgrades — both at the local data center and remote site to achieve higher data rates.

HyperIP for VMware supporting vCenter Site Recovery Manager is currently available with pricing starting at $1,700 per license.

About NetEx

Formed in 1999 as a spin-off of Storage Technology Corporation (StorageTek), privately-held NetEx has provided the world’s fastest data transport in the industry, along with guaranteed data delivery, for over 20 years to more than 100 of the world’s largest and most sophisticated organizations, including some of the most prestigious providers of financial, transportation and telecommunications services and government entities. Customers include BP, Telstra, NTT, Verizon, BellSouth, Qwest, Royal Bank of Scotland Group, LloydsTSB, NDC Health, IRS, American, Lufthansa, Northwest, United Airlines and Kellogg. For more information about NetEx, NetEx/IP or HyperIP, visit or call +1-763-694-4300.

To request free evaluation copies of HyperIP for testing purposes, click the following link:

# # #

NetEx is a registered trademark; NetEx/IP and HyperIP are trademarks of NetEx. All other trademarks herein are the property of their respective owners.

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Infonetics Research: Burgeoning enterprise SBC market set to grow an average of 49% annually through 2013


Matthias Machowinski

Directing Analyst, Enterprise Voice and Data Infonetics Research


Infonetics Research: Burgeoning enterprise SBC market set to grow an average of 49% annually through 2013

WOBURN, Massachusetts, June 16, 2009–Communications market research firm Infonetics Research today released a new Enterprise SBC Market Outlook report, which tracks enterprise session border controller manufacturer revenue and the number of sessions sold in North America, Asia Pacific, EMEA (Europe, Middle East, Africa), and Central and Latin America. Highlights follow.

“Unlike many of the other equipment markets we track, we expect the enterprise session border controller (SBC) market to be somewhat immune from the economic malaise in 2009. The enterprise SBC market is driven by the general adoption of SIP trunking services, and more specifically by large enterprises looking to SIP trunking services as a way of consolidating, centralizing, and increasing the utilization of their trunking infrastructure, which carries a powerful ROI,” said Matthias Machowinski, Infonetics Research’s Directing Analyst for Enterprise Voice and Data.


- The relatively small enterprise SBC market took off in 2008, and is forecast to grow at a 49% compound annual growth rate from 2008 to 2013

- The market is tilted heavily toward North America, with 68% of all enterprise SBC revenue coming from this region in 2008

- The enterprise SBC market is strongest in North America due to higher SIP trunking adoption in this region, and to the fact that the 2 dominant vendors, Cisco and Acme Packet, are based in North America

- SBCs have been deployed by service providers for years, and are finally starting to be used by enterprises for IP to IP networking connectivity, handling networking issues like NAT, firewall traversal, interworking between different protocols and vendor implementation of standards, and VoIP security


Members: New to Infonetics’ online portal:

Once on the portal, go to RESEARCH, then ENTERPRISE VOICE AND UC.


- Larry Howard, Vice President:, +1 (408) 583-3335

- Scott Coyne, Senior Account Director, Eastern North America, Europe, Middle East:, +1 408.583.3395

Infonetics Research is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.

Follow Infonetics on Twitter for the latest headlines:

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Broadstripe Integrates Aurora Networks’ GEPON Solution to Deliver Scalable Commercial Services Network

Flexible, cost-effective GEPON solution powers business park for revenue-generating opportunities

Santa Clara, Calif. June 15, 2009 Aurora Networks, Inc., the only optical transport solution provider focused on delivering a cost-effective, optimized platform for next-generation cable services, today announced that Broadstripe, LLC, a leading provider of integrated video, broadband and home phone services, deployed Aurora Networks’ GEPON solution for its commercial services offering. The flexibility of Aurora Networks’ GEPON solution, including its Node PON™, VHub™ and SMART Media Converter™ products, enable Broadstripe to offer faster services at lower prices to fit the unique and individual needs of its business customers.

Aurora Networks’ GEPON solution provides Broadstripe with a manageable and scalable system that allows the company to serve business customers without the need for an active OTN location. By reducing the overall cost, but still supplying fiber to the premises to meet bandwidth needs, Aurora Networks enables Broadstripe to service businesses within their footprint an important sector for company growth.

For Broadstripe’s commercial services offering, we set out to serve a combination of T1, high-speed and dial-up customers, including Brooks Industrial Park in Marshall, Michigan, an established business park that was previously receiving its business service from a competing provider. With Aurora Networks’ GEPON solution, we are the only provider able to offer 10-100 Mbps of dedicated fiber services to each of Brooks Industrial Park’s current customers, said Dave Harwood, regional vice president and general manager of Broadstripe. With Aurora Networks, we can now take advantage of the huge growth opportunities available in business services by competitively delivering what customers are demanding.

The Aurora Networks’ GEPON implementation includes the installation of a Virtual Hub (VHub) equipped with Node PON technology on Broadstripe’s existing fiber infrastructure from its main headend to Brooks Industrial Park, approximately 40 miles. New fiber was laid to the streetside curb of each business with a SMART Media Converter installed directly in the premises to connect business subscribers to Broadstripe’s core network.

“Broadstripe’s implementation of Aurora Networks’ GEPON solution demonstrates the reach, flexibility and cost-effectiveness of our product offerings, which enable cable operators to easily migrate their existing infrastructure to accommodate business services, said John Dahlquist, vice president of marketing, Aurora Networks. With a sole focus on the cable industry, Aurora Networks devotes 100 percent of its resources to making better quality transport solutions for its customers. We value the services that Broadstripe delivers and are proud to be a part of this successful business services implementation.

As an innovator in the cable marketplace, Aurora Networks’ GEPON solution is designed to optimize revenue-generating services in both residential and commercial services settings. The company’s award-winning Node PON solution, combined with its unique VHub bring the highest level of flexibility and utilization that can be found in a PON architecture today. The SMART Media Converter was specifically designed to increase bandwidth capacity and Ethernet specifically for high-speed data services, allowing Broadstripe, and other cable operators, to capitalize on business opportunities.

About Broadstripe, LLC

Broadstripe LLC was created in 2007 by a group of cable and telecommunications veterans. As a leading provider of integrated video, broadband and home phone services, Broadstripe is dedicated to providing residential and business customers superior entertainment, communication products and outstanding customer service. The company is among the 25 largest cable operators in the United States. For additional information visit

About Aurora Networks

Aurora Networks is evolving cable by focusing on innovative solutions that build future-proof networks to accommodate the cable subscriber services of today and tomorrow. Aurora Networks is the only pure-play optical transport solution provider that is focused solely on cable MSOs. Using its proven understanding of cable networks, Aurora Networks delivers unique solutions - such as its Fiber Deep architecture and digital return technology - to address specific issues of the cable industry. A technology leader driven by innovation and industry-firsts, Aurora Networks enables leading MSOs across the globe to compete with a cost-effective, optimized launch pad for next-generation cable services. To learn more about Aurora Networks’ core cable solutions, please call 408-235-7000 or visit

Aurora, Aurora Networks, the Aurora logo, VHub, SMART Media Converter and Node PON are trademarks of Aurora Networks, Inc. in the United States and other countries. Other marks are the property of their respective owners and are used here only for identification purposes.

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New members, changing positions bring increased focus for

challenging economic environment

Norcross, Georgia, USA and Martinsried/Munich, Germany. June 15, 2009. ADVA Optical Networking today announced a new member of its Supervisory Board, and reconfirmed changes in position by other members, including:

Anthony Maher has been appointed Chairman; Albert Rädler, former Chairman, will continue to serve as a member of the Supervisory Board;

Krish Prabhu joins Thomas Smach as a Vice Chairman of the Supervisory Board;

Bernd Jäger retired from the Supervisory Board; his position has been filled by Bernard Bourigeaud, who was elected by the Company’s annual general meeting in Meiningen, Germany, on June 10.

Anthony Maher worked many years at Siemens between 1978 and 1997 in Germany and the U.S. His focus spanned software development and integration, system engineering, architecture and processor design. Until early 2002, Maher served as a member of the Managing Board for Siemens Information and Communication Networks (ICN) Group, where he presided over several ICN business units, its European regional business as well as the U.S. operations. He was also a founding chairman of Mustang Ventures, a venture capital unit at Siemens for wireless and wireline businesses. He also served as Chairman of the board of Unisphere Networks, Inc. (a Siemens-owned company), which was later acquired by Juniper Networks. Maher currently serves on the boards of numerous public and privately held companies.

Participating as a member of ADVA Optical Networking’s Supervisory Board for seven years, and now as its Chairman, I am always impressed by the tenacity of the company, its leadership and its staff, stated Maher. During the coming years, I look forward to further building strength in the corporate governance procedures and to delivering the highest value to ADVA Optical Networking’s stakeholders.

Bernard Bourigeaud brings to the ADVA Optical Networking Supervisory Board extensive financial and operational experience. He was the founder of Atos Origin, a global IT services company, presiding over the growth of the initial organization through a number of subsequent mergers and acquisitions that led the company to its current status as a EUR 5 billion enterprise. He also created Atos Consulting after the acquisition of KPMG Consulting’s U.K. and Dutch operations. Before Atos Origin and its predecessors, Bourigeaud spent 11 years at Deloitte Haskins and Sells, where he led the management consulting group. Prior to that, he held several management positions in Europe for Continental Grain. He began his career with the French Bank, CIC, and Price Waterhouse.

In September 2008, Bourigeaud was appointed to the Board of Directors of CGI Group Inc., a leading provider of technology and business process services with headquarters in Montreal. He is Senior Advisor to Apax Partners in France. He also serves on the Board of CEPS (Centre d’Etude et Prospective Stratgique), an independent and multidisciplinary think tank based in France. In 2007 Bourigeaud was appointed Affiliate Professor at HEC School of Management in Paris, and he is a member of HEC’s International Advisory Board. Bourigeaud currently serves as an advisor to the National Committee of French Foreign Trade (CNCCEF).

I am impressed with ADVA Optical Networking’s success over the last nine months, particularly in this time of economic uncertainty. To me, these are signs of strength and a determination to outperform, stated Bourigeaud. I look forward to using my experience and connections to drive increased business for ADVA Optical Networking in Europe with both telecommunications operators and enterprises.

2009 has presented a challenging macroeconomic environment like none other we’ve seen. As we optimize our company for success in this environment, these changes to our Supervisory Board reflect our desire to build continued strength and vision for the future, stated Brian Protiva, chief executive officer of ADVA Optical Networking. New energy, new responsibilities and fresh perspectives will enable us to approach a challenging year with the best ideas and the soundest strategy possible. I look forward to working with all members of our Supervisory Board to lead us through the coming years.

The full Supervisory Board of ADVA Optical Networking now consists of the following members: Anthony Maher - Chairman; Thomas Smach and Krish Prabhu - Vice Chairmen; Albert Rädler, Eric Protiva and Bernard Bourigeaud - Members.

# # #


ADVA Optical Networking (FSE: ADV) is a global provider of telecommunications equipment. With innovative Optical+Ethernet transport solutions, we build the foundation for high-speed, next-generation networks. Our FSP product family adds scalability and intelligence to our customers’ networks while removing complexity and cost. With a flexible and fast-moving organization, we forge close partnerships with our customers to meet growing demand for data, storage, voice and video services. Thanks to reliable performance for more than 15 years, we have become a trusted partner for more than 200 carriers and 10,000 enterprises across the globe. For more information, please visit us at


ADVA AG Optical Networking, Martinsried/Munich and Meiningen, Germany

ADVA Optical Networking North America, Inc., Norcross, Georgia, USA

ADVA Optical Networking (Shenzhen) Ltd., Shenzhen, China

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Broadband-Connected Video Game Consoles to Remain the Preeminent Device for Web Video on the TV in the U.S.

Broadband-Connected Video Game Consoles to Remain the Preeminent Device for Web Video on the TV in the U.S.

SCOTTSDALE, Ariz., June 15, 2009 The range of connected consumer electronics devices delivering web video into the living room is growing. Device types include digital media adapters (DMAs), pay TV set top boxes, Blu-ray player/recorders, HDTVs and media-center PCs. However, networked video game consoles are currently the most utilized devices for bringing web video to the TV and will remain so through 2013. By 2013, over 10.7 million consoles will be used as Web-to-TV mediation devices in the US, reports In-Stat (

While still at the early adoption stages, the impact of bringing web video to the TV will bring both opportunity and threats to a range of companies in the electronics and TV markets. By 2013, the revenue from Web-to-TV streaming services will grow to $2.9 billion.

Currently Web video is largely additive to traditional TV revenue streams, says Keith Nissen, In-Stat analyst. However, ultimately web video to the TV will force a complete restructuring of today’s video distribution ecosystem.

Recent research by In-Stat found the following:

Two separate in-home content delivery networks (CDNs) are evolving in the digital homeone for broadcast media services (e.g., cable TV), the other for Internet-based broadband services.

Within five years, the number of US broadband households viewing Web-to-TV content will grow to 24 million.

Already, 29% of US 25 to 34 year olds with game consoles use the devices to watch streaming video off the Internet.

Video content will be optimized for broadcast or Web-to-TV based on content type.

The research, Web-to-TV Video Changes Everything (#IN0904404CM), covers the US market for Web-to-TV video. It includes:

Forecasts of devices used for video streaming, downloading and rental services.

Forecasts of total households using Web-to-TV video and the resulting subscription revenue generated, through 2013.

Analysis of the factors driving Web-to-TV video in the US.

Extensive consumer survey research characterizing usage, intent, device ownership, and demographic analysis.

Comparison of advertising effectiveness across multiple media, including TV, newspaper, online and mobile.

For more information on this research or to purchase it online, please visit: or contact a sales representative:

The price is $2,995 (US).

This research is part of In-Stat’s Consumer Media & Content service. Content is King, but consumers clearly have preferences about the value of content and services, as well as what devices they use. Technology advances in digital rights management (DRM), internet TV, and cross media programming offer content producers’ new channels for distribution, but pose major disruptions to existing pay TV and mobile service provider business models. Consumer Media & Content (CMC) provides critical insights into how cutting edge technology, combined with new content delivery methods and consumer preferences, will influence the market for digital entertainment.

Related In-Stat research:

US TV Viewer’s Response to Economic Turmoil

Monetizing the Internet Using Web 2.0 Business Models

The US Market for Multi-Screen Services


About In-Stat

In-Stat’s market intelligence combines technical, market and end-user research and database models to analyze the Mobile Internet and Digital Entertainment ecosystems. Our insights are derived from a deep understanding of technology impacts, nearly 30 years of history in research and consulting, and direct relationships with leading players in each of our core markets. In-Stat provides its research through reports, annual subscriptions, consulting and advisory services to inform critical decisions. Technology and semiconductor vendors, infrastructure and device manufacturers, service providers and media companies worldwide rely on partnerships with In-Stat’s tenured, experienced staff and on our in-depth market intelligence to support critical business, product and technology decisions.

In-Stat is a strategic segment of the $9 billion Reed Elsevier global information network, with access to an expansive worldwide electronic network, extensive technology databases and well-informed personnel. As a member of Reed Business Information, In-Stat is a division of the largest business-to-business publisher in the U.S.

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RAD Unveils High-Density Fiber and Copper Mux Rack for Extending E1/T1, Data and Ethernet Traffic

MAHWAH, New Jersey, June 11, 2009 RAD Data Communications has introduced the LRS-102, a high-density SNMP-managed transparent rack for the company’s Optimux line of WDM fiber multiplexers and ASMi-54 SHDSL.bis mux products. The device extends E1/T1s, data, and Ethernet traffic up to 120 km (74.5 miles) over fiber-optic links or up to 2.9 km (1.8 miles) at 22 Mbps over copper.

By deploying the LRS-102 as a central site solution, carriers and their end-users save on colocation costs, avoid multiple IP addresses in the network and benefit from a higher port density chassis, resulting in a lower price per port, explains Meira Erez, Product Line Manager at RAD Data Communications. Typical applications include campus service sharing, Ethernet, data and voice range extension, cellular backhaul extension, videoconferencing, and surveillance camera connectivity.

The LRS-102 rack provides optional redundant power supplies, optional common logic redundancy and 12 I/O slots. Each of the 12 dual-ports Optimux modules supports 24 remote units. The ASMi- 54 module works opposite up to eight remote units. SHDSL.bis technology enables the ASMi-54 to provide up to 22.8 Mbps of bandwidth using bonded copper pairs.

A fully loaded LRS-102 chassis saves two-thirds of the space needed in comparison with the equivalent solution in standalone units. The 4U-high chassis is mountable in a 19-inch ETSI or ANSI rack. The LRS-102 supports single mode, multimode and single mode over single fiber optic types, as well as different connectors, such as SC, FC or ST.

Pluggable SFP units provide the main link interfaces on the Optimux modules. The ASMi-54 module is equipped with sockets for Fast Ethernet SFP transceivers. RAD offers several types of SFPs with optical interfaces to meet a wide range of operational requirements. SFPs with copper interfaces are also available.

RADview network management, running on an HP OpenView UNIX or PC platform, allows centralized control of all LRS-102 hubs, I/O modules and remote units in the network. The management system provides interface configuration, connection setup, alarm monitoring and diagnostic testing. Remarkably, a single management station can control up to 64,000 LRS-102 hubs.

About RAD

Established in 1981, privately owned RAD Data Communications has achieved international recognition as a major manufacturer of high quality access equipment for data communications and telecommunications applications. These solutions serve the data and voice access requirements of service providers, incumbent and new carriers, and enterprise networks, by reducing infrastructure investment costs while boosting competitiveness and profitability. The company’s installed base exceeds 11,000,000 units and includes more than 150 carriers and operators around the world. These customers are supported by 23 RAD offices and more than 300 channel partners in 164 countries. RAD is a member of the RAD Group of companies, a world leader in networking and internetworking product solutions.

RAD Data Communications site:


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Infonetics Research: Survey shows companies are not slashing voice communications budgets

Infonetics Research: Survey shows companies are not slashing voice communications budgets

Woburn, MASSACHUSETTS, June 10, 2009–North American companies recently surveyed by analyst firm Infonetics Research are primarily expecting to hold the line on voice communications expenses, not slash budgets as is feared by many in the industry.

The survey, How Companies Are Changing Their Voice Communication Spending in 2009: End-User Survey, published this week by Infonetics as part of its Enterprise Voice Continuous Research Service, asked purchase-decision makers at companies using enterprise telephony equipment whether they plan to increase, maintain, or decrease 2009 expenditures.

“Ultimately, companies do want to decrease or slow the growth of their overall voice communications expenditures. One item they’re looking at cutting is communication services (long distance, trunking, conferencing, etc.), which takes up the largest portion of the budget. Meanwhile, they’re willing to invest in new infrastructure and applications if it contains or reduces communication services.”

Matthias Machowinski, Directing Analyst, Enterprise Voice and Data, Infonetics Research


- Respondent organizations plan slight reductions in communication services, and increases in infrastructure investments, an indication that buyers are willing to continue making capital investments if it reduces their overall expenditures

- Voice communication expenditure cuts planned by some organizations are almost perfectly offset by those planning increases

- The growth in VoIP services, as shown in Infonetics’ VoIP and UC Services and Subscribers report, is a reflection of enterprises looking to decrease spending by using more cost effective IP alternatives

> A good number of companies continue to use TDM-based services, such as PRIs and T1s, even though they’ve already deployed IP PBXs


The enterprise voice survey, conducted in April and May 2009, asked purchase decision makers at North American companies that use enterprise telephony equipment (TDM or IP PBXs), or will by 2010, about their expected changes to 2009 expenditures for:

- Infrastructure (PBXs/phone systems, key systems, phones, voice gateways, etc.)

- Applications (voicemail, unified messaging, presence engines, IP contact center, etc.)

- Maintenance and support (software upgrades, moves/adds/changes)

- Communication services (local dial-tone, long distance, trunking, conferencing, etc.)

All respondents are purchase-decision makers, and the vast majority (87%) are the primary decision maker or have a lot of influence on voice communication purchasing decisions. The distribution of voice communication expenditures at companies surveyed ranges from up to $50,000 to over $1 million per year, with the majority of respondent organizations spending between $100,000 and $500,000 in 2008.


Members: New to Infonetics’ online portal:

Once on the portal, go to RESEARCH, then ENTERPRISE VOICE Continuous Research Service.


- Larry Howard, Vice President:, +1 (408) 583-3335

- Scott Coyne, Senior Account Director, Eastern North America, Europe, Middle East:, +1 408.583.3395

Infonetics Research is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.

Follow Infonetics on Twitter for the latest headlines:

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Empirix Chosen by Alestra to Assure Service Quality and the End User Experience

Mexico’s Leading Telecommunications Service Provider Deploys Empirix’s Hammer XMS to Assure Quality of Managed Services

Bedford, MAEmpirix Inc., the global market leader in service quality assurance solutions for new IP communications, today announced that Alestra, Alfas and AT&T’s (NYSE:T) subsidiary telecommunications company and Mexico’s leading provider of broadband, data and voice services, selected Empirix’s Hammer XMS™ to assure both quality of service and the end user’s experience for its enterprise customers.

Alestra is the third largest carrier in Mexico focused on the business segment and offers a full set of managed IP telephony solutions. With a number of technologies deployed in the Alestra network, assuring the quality of a call was a challenge. Empirix’s Hammer XMS enables Alestra to monitor a call from end to end, even as it transitions from the IP to non-IP world in a complex networking environment. Hammer XMS is an integrated system designed to ensure the reliability and quality of next generation services, speed troubleshooting and help service providers care for their valuable customers.

We chose Empirix because it supports our goal of providing the best managed services for IP telephony, enterprise networks and security, said Eduardo Santin Hernandez, director product management, Alestra. Empirix offers a single, comprehensive solution that ensures the quality of the end user’s experience by monitoring service throughout our network. With Empirix, Alestra improves productivity for our business customers through the best end user experience. We are investing in solutions for a converged and unified communications environment that address our customers’ needs today and in the future.

Hammer XMS, a carrier-class monitoring solution, provides complete visualization into real-time IP service quality in a network. In addition, Hammer XMS emulates users and devices interacting with voice-centric applications, including making calls, verifying features, measuring voice quality and determining performance, as well as proving system and multi-vendor interoperability of VoIP, NGN and IMS architectures.

Communications quality is imperative in any industry as it directly affects the end user’s experience and productivity, which are valuable resources in any organization, said JD Doyle, vice president and general manager, service assurance solutions, Empirix. The Latin American market is growing quickly and service providers like Alestra need a superior service quality assurance solution. Empirix provides them with the tools necessary to ensure the quality and performance of IP services throughout the entire deployment life cycle. We look forward to further collaboration with Alestra as they lead the industry in managed services.

About Alestra

Alestra, Alfas and AT&Ts subsidiary telecommunications company, is a leading provider of telecommunication services, network solutions, data and value added services to the residential and business customers of all sizes, activities, and scopes in Mexico. Alestra is the leading service provider for a full spectrum of managed, VPN, security, internet and converged services in its relevant market. Alestra is the first carrier in Mexico to obtain both, the ISO 9002 certification for all its processes, and the ISO 27001 certification for the VPN and Internet services one of only a few network operators in the world achieving a strategic position ahead of its competitors. Alestra’s network, whose optical backbone network is based on high-edge technology, delivers connectivity to 199 cities in Mexico, through a 5,900 km. of fiber optics, providing seamless access to AT&T Worldwide Network, which carries hundreds of millions of data and voice messages in over 280 countries and territories worldwide every day. For more information, visit

About Empirix

Empirix is the global market leader of service quality assurance solutions for new IP networks and applications that unify communications. The majority of the world’s leading Network Equipment Manufacturers, Service Providers and Fortune 100 companies depend on Empirix solutions to help them adopt new communications technologies with the quality and dependability their users require. Since 1992, Empirix’s Hammer-based service quality assurance solutions have helped Network Equipment Manufacturers, Network Service Providers and Enterprise Contact Centers successfully transition to new technologies including Unified Communications, IP Contact Centers, VoIP, NGN and IMS-based networks. To learn more about the company, visit

Empirix and Hammer are trademarks or registered trademarks of Empirix Inc. in the United States and other countries. All other trademarks contained herein are the property of their respective owners.


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Virgin Mobile USA to Introduce Broadband2Go — 3G Nationwide Wireless Internet Access With No Annual Contract

Virgin Mobile USA to Introduce Broadband2Go — 3G Nationwide Wireless Internet Access With No Annual Contract

Available Exclusively at Best Buy Mobile; New Product by Novatel Wireless Expands VMU Addressable Market

On Wednesday June 10, 2009, 7:00 am EDT

WARREN, NJ–(MARKET WIRE)–Jun 10, 2009 — Virgin Mobile USA (VM - News) today announced the launch of Broadband2Go, a 3G nationwide wireless Internet service without an annual contract, monthly subscription or activation fee. With Broadband2Go, Virgin Mobile USA extends the popularity of prepaid cell phone service, which the company transformed, to online access.

Operating on the Sprint Nationwide Network and developed in conjunction with Novatel Wireless (NVTL - News), the MC760 Broadband2Go device carries the distinction of being the world’s smallest EV-DO Rev. A modem. It will be available exclusively at Best Buy Mobile starting in late June for $149.99, and is the first prepaid broadband product Best Buy Mobile is offering.

“Forget the long-term contracts, monthly bills or desperately seeking a local coffee shop for Wi-Fi. Prepaid mobile broadband is ideal for students, families on the go, freelancers, anyone who needs wireless Internet access…and wants to pay only when they use it,” said Bob Stohrer, CMO, Virgin Mobile USA. “We’ve already demonstrated the benefit of no annual contracts and the ability to tailor spending to individual needs. Broadband2Go is another way to give consumers value, flexibility and convenience.”

“As the exclusive retailer, we are extremely excited to bring this nationwide no-contract mobile broadband solution to our customers for the first time,” said Best Buy Mobile President Shawn Score. “We believe this product will dramatically alter the marketplace and significantly change the way consumers spend their money connecting to the Internet. For Best Buy Mobile, it aligns perfectly with our goal of providing value and choice to our customers who are looking to get more out of their mobile life.” Virgin Mobile USA’s partnership with Best Buy Mobile will also make the new Broadband2Go available at airport kiosks later this summer.

Like Virgin Mobile USA’s mobile phone service, activation is simple and megabytes can be added as often as needed with credit/debit cards or Virgin Mobile Top-Up cards. Top-Up cards can be used to purchase data usage from 100MB to 1 gigabyte on the pay-as-you-go model. A new Broadband2Go-branded Top-Up card for $20, which customers may use to purchase 250MB good for 30 days, translating roughly into 12 hours of web browsing. Other data plans are available at $10, $40 and $60, and any VMU Top-Up card can be used.

Designed to be extremely durable and compact, the Broadband2Go device combines a variety of innovative features into its tiny form factor including an integrated microSD(TM) slot allowing for the seamless storage and transport of up to 16GB of files, photos or videos on a hot-swappable, removable SD storage card [sold separately]. At just over two inches long and weighing less than an ounce, the device is designed to work with any laptop, tablet PC or desktop running Windows, Mac or Linux operating systems and equipped with a Type-A USB port. The MC760 features an internal, advanced dual band diversity antenna, as well as an optional external antenna for enhanced performance on the fringe areas of networks and in highly mobile environments.

“We’re delighted to work with Virgin Mobile USA to deliver mobile broadband solutions that provide industry leading performance and unprecedented functionality for our customers,” said Peter Leparulo, chairman and CEO, Novatel Wireless. “The MC760 combines powerful performance and high capacity removable memory storage with a sleek form factor to provide the ultimate connectivity solution for users on the go.”

Virgin Mobile USA’s Broadband2Go requires no activation fee and there are no roaming charges. Customers have a real-time usage meter to monitor and check “Remaining Megabytes of Use” at any time. From the Broadband2Go My Account page, customers are provided with approximate estimates for how many hours of web-browsing, video-viewing and number of emails each plan will generally handle.

According to market research firm Infonetics(1), sales of mobile broadband cards topped $4.1 billion worldwide in 2008, and IDC reports that represents approximately 7.1 million U.S. subscribers. Growth from 2007 to 2008 was 60%, and IDC also says the 3G mobile broadband market is expected to grow to $10.4 billion in 2012.

For more information, visit

About Virgin Mobile USA, Inc.

Virgin Mobile USA, Inc. (VM - News), through its operating company Virgin Mobile USA, L.P., offers more than 5 million customers control, flexibility and choice through Virgin Mobile’s Plans Without Annual Contracts, with coverage powered by the Nationwide Sprint Network. Virgin Mobile USA also offers unlimited all-in contract plans with advanced devices like the Ocean 2.

More than 90% of its customers report satisfaction. Virgin Mobile USA service recently announced its Pink Slip Protection program, which provides eligible monthly plan customers who lose their jobs and become eligible for state unemployment benefits free service for up to three months(2). Its full slate of smart, stylish and affordable handsets are available at approximately 40,000 top retailers nationwide and online at, with Top-Up cards available at almost 150,000 locations.

About Best Buy Mobile

Best Buy Mobile features one of the largest selections of carriers, handsets and accessories available anywhere, as well as a highly-trained staff to help customers make the most of their mobile phones. Best Buy Mobile locations feature more than 90 different handsets from nine carriers, and one of the widest assortments of accessories in retail. Employees undergo at least 80 hours of intensive training, as well as continuing education on mobile phone technology and trends.

About Best Buy Co., Inc.

With operations in the United States, Canada, Europe, China and Mexico, Best Buy is a multinational retailer of technology and entertainment products and services with a commitment to growth and innovation. The Best Buy family of brands and partnerships collectively generates more than $45 billion in annual revenue and includes brands such as Best Buy; Audiovisions; The Carphone Warehouse; Future Shop; Geek Squad, Jiangsu FiveStar; Magnolia Audio Video; Napster; Pacific Sales; The Phone House; and Speakeasy. Approximately 155,000 employees apply their talents to help bring the benefits of these brands to life for customers through retail locations, multiple call centers and Web sites, in-home solutions, product delivery and activities in our communities. Community partnership is central to the way we do business at Best Buy. In fiscal 2009, we donated a combined $33.4 million to improve the vitality of the communities where our employees and customers live and work. For more information about Best Buy, visit

About Novatel Wireless

Novatel Wireless, Inc. is a leader in the design and development of innovative wireless broadband access solutions based on 3G and 4G WCDMA (HSPA & UMTS), CDMA and GSM technologies. Novatel Wireless’ USB modems, embedded modules, Intelligent Mobile Hotspot products and software enable high-speed wireless Internet access on leading wireless data networks. The Company delivers specialized wireless solutions to carriers, distributors, OEMs, and vertical markets worldwide. Headquartered in San Diego, California, Novatel Wireless is listed on NASDAQ: NVTL. For more information, please visit (NVTLG).

This release may contain forward-looking statements, which are made pursuant to the safe harbor provisions of the United States Private Securities Litigation Reform Act of 1995, as amended to date. These forward looking statements involve risks and uncertainties. A number of important factors could cause actual results to differ materially from those in the forward-looking statements contained herein. These factors include risks relating to technological changes, new product introduction, continued acceptance of Novatel Wireless’ products and dependence on intellectual property rights. These factors as well as other factors that could cause actual results to differ materially, are discussed in more detail in Novatel Wireless/filings with the United States Securities and Exchange Commission (available at and other regulatory agencies.

2009 Novatel Wireless. All rights reserved. The Novatel Wireless name and logo are trademarks of Novatel Wireless, Inc. Other product or service names mentioned herein are the trademarks of their respective owners.


(2) Subject to certain terms and conditions

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Media Contacts:

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Investor Contact:

Erica Bolton


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Justine Navaja

Shift Comm for Virgin Mobile USA


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Patty Goodwin

Novatel Wireless


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Cara Sioman

Nadel Phelan for Novatel


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