Telekom Slovenije Delivers High Quality Multiplay Services with Ixia’s IxRave
Paris, France September 7, 2009 – Ixia today announced that Telekom Slovenije has begun deployment of Ixia’s IxRave service verification solution to comprehensively verify and manage the customer quality of experience (QoE) of its multiplay subscribers. Using IxRave’s Carrier Multiplay solution, Telekom Slovenije will assure network reliability for customers from end-to-end with proactive testing of services and applications via the network core.
With IxRave, Telekom Slovenije’s front-line customer service technicians can launch subscriber experience tests from the call center in order to isolate and troubleshoot core network issues. This allows Telekom Slovenije to send field technicians to only those subscriber homes that IxRave has identified as troubled sites, thereby reducing unwarranted field dispatches and significantly reducing operating expenses.
With an initial roll-out to 60,000 of its installed triple-play customer base, Telekom Slovenije expects to reduce its call center volume and truck deployments by at more








