New Case Study Highlights News Provider’s Advancements in Content Acquisition and Delivery via Glowpoint’s Managed Services and Global Exchange

HILLSIDE, N.J. Nov. 24, 2009 - Glowpoint, Inc. (OTCBB: GLOW), a leading provider of advanced video communications solutions, today announced an agreement with Forbes for the use of Glowpoint’s exchange and managed video services for both internal video meetings, and for market analyst feeds from international service bureaus for its on-line programming. The agreement includes a monthly recurring service plan along with access to usage-based services via Glowpoint’s cloud-based infrastructure of MCUs and Gateways. A new case study outlines application highlights regarding how Forbes.com, a leading Internet media property, is utilizing Glowpoint’s video communications services for content acquisition and delivery on Forbes.com’s news video network.

The study (www.glowpoint.com/Forbes-CaseStudy) cites several examples of how Forbes is utilizing Glowpoint’s managed services, including office-to-office video communications and the capture of video content from analysts at international service bureaus for global delivery through Forbes.com to achieve their goals. In addition, Glowpoint’s B2B exchange capabilities via TEN provide Forbes with a cost-effective, high-quality solution to collaborate on editorial – worldwide.

According to Forbes CIO Mykolas Rambus, “The business benefits of Glowpoint’s managed services and TEN for Forbes include less travel, the ability to see and hear peers across the globe, and the ability to create great editorial content that in turn increases visitors and satisfies advertisers. And by using Glowpoint’s in-the-cloud service, we didn’t have to heavily invest in maintaining our own video conferencing infrastructure, as the infrastructure is accessible twenty-four hours a day, seven days a week, through Glowpoint.”

Case Study Highlights

• Each morning, Forbes reporters present economic news from bureaus in London and Hong Kong via Glowpoint’s Telepresence interExchange Network (TEN), which is then presented for viewers on Forbes.com.

• Forbes cites choosing Glowpoint for its quality, flexibility, and ease of use.

• Forbes’ Director of Studio Operations Parker Gowan adds, “Glowpoint’s cost is much more beneficial than the satellite route.”

Glowpoint’s Vice President of Marketing Jonathan Brust says, “Forbes considers video to be an ever-increasing part of their content portfolio. Glowpoint’s services enhance Forbes’ newsgathering efforts, business collaboration, and overall content distribution by providing a robust and scalable video services cloud, along with flexible service plans.”

More than 12 percent of Glowpoint’s current business is attributable to media and broadcast solutions. Glowpoint anticipates further growth in this sector due to a growing demand for flexible, cost-effective, on-air and on-line content delivery solutions.

About Glowpoint

Glowpoint, Inc. (OTCBB: GLOW) is a leading provider of advanced video communications solutions. Glowpoint’s suite of robust telepresence and video communications solutions enables organizations to communicate with each other over disparate networks and technology platforms. Glowpoint supports thousands of video communications systems in more than 35 countries with its 24/7 video management services. Glowpoint also powers major broadcasters, Fortune 500 companies, as well as global carriers and video equipment manufacturers – and their customers – worldwide. To learn more, visit www.glowpoint.com.

Media Contacts:

Susan Assadi or Angela Jamison

800-922-8792

susan@assadi.com, angela@assadi.com