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Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive for December 10th, 2009

Cox Business Enhances Data Portfolio with Online Backup

Cox Business Enhances Data Portfolio with Online Backup


Business-Class Online Backup Service Free for Cox Business Internet Customers


ATLANTA – Cox Business announced today that it is extending its award-winning data services portfolio to include online backup capabilities. Cox Business Online Backup service automatically backs up business files to secure data centers to ensure that critical data is protected in the event of PC file corruption, accidental deletion or hardware failure caused by human error or unforeseen disaster. more

Glowpoint Launches Automated Diagnostics Tool for Telepresence and Video Conferencing Environments Proprietary Application Enables Scheduled or On Demand Remote Diagnostics of Video Rooms for VNOC Managed Service Customers

HILLSIDE, N.J. Dec. 10, 2009 - Glowpoint, Inc. (OTCBB: GLOW), a leading provider of advanced video communications solutions, today announced the unveiling of an automated diagnostic application called Video Room Sweep (“VRS”) that automatically performs comprehensive “sweeps” and emulations of video sessions for all components of telepresence and video conferencing rooms. Designed to offer a more automated and scalable proactive level of managed service, VRS can ensure higher in-use rates of video technology, resulting in predictable performance and a higher return on investment.


As a component of Glowpoint’s cloud-based managed video services, VRS is exclusively available for Glowpoint’s Video Network Operations Center (“VNOC”) clients and partner clients. Version 1.0 of VRS supports Polycom and Cisco technologies and, beginning in the first quarter of 2010, Glowpoint plans to release additional versions that will support other technologies, such as Tandberg and LifeSize systems.


Glowpoint’s Vice President of Marketing, Jonathan more

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