Empirix Expands Service Assurance Solution at Cox Communications; Empirix’s Hammer XMS/S7 Seamlessly Monitors Multiple Network Segments
BEDFORD, Mass.–Empirix® Inc., the market leader of service quality assurance solutions for new IP communications, today announced Cox Communications, Inc. has selected Empirix’s Hammer XMS/S7â„¢ to expand the management of the company’s network and service activity. With both real-time monitoring and historical data reporting capabilities, Hammer XMS/S7 assures Cox Communications that it is delivering high quality services to its customers.
Cox Communications is the third-largest cable entertainment and broadband services provider in the United States. Best known for pioneering the bundled offering of television, Internet and telephone services, Cox Communications is dedicated to delivering a quality user experience. An essential part of the company’s strategy to achieving high levels of customer satisfaction is utilizing Empirix’s Hammer monitoring solutions to proactively maintain the health and efficiency of its network.
“When we needed additional monitoring to ensure the quality of current and future services, we researched our options and decided more