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Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Phone.com Launches Hosted HD Voice

Phone.com Launches First Hosted HD Voice Phone Network


“Big Business” Phone Technology Affordable for Small Businesses


Livingston, NJ – January 11, 2010 – Phone.com LLC is pleased to announce the introduction of its new hosted High Definition (HD) Business Phone service. The new High Definition Business Phone service is an add-on to Phone.com’s successful Virtual Office service.


With the new Phone.com Business Phone service, home offices and other small businesses will now be able to enjoy professional welcome greetings, phone menus, extension dialing, sophisticated call routing, voicemail, fax and many more features with HD quality.


The service allows any business to purchase an IP Business Phone(s) that will complement their Phone.com Virtual Office account and offer the pinnacle of voice quality phone service with an “all included” feature set that is unavailable to small businesses from any of the traditional phone companies.


“High Definition voice services are the future of telecommunications,” says industry pioneer and the organizer of the HD Communications Summit, Jeff Pulver. “Broadband and HD voice expand productivity and the range of applications. Standard definition voice is headed to the same place as dial-up Internet access. I am pleased to see service providers like Phone.com offering HD capability with their new hosted Business Phone service.”


Phone.com customers who purchase an HD enabled phone will be able to communicate with other customers who have an HD phone. Calls to users of other networks will require their adoption of HD voice capability; both parties will need to have an HD phone set in order to take advantage of the higher voice quality.


“We are very proud of our new Business Phone service. It will be a great addition to our Virtual Office customers and to new small businesses” said Ari Rabban, CEO of Phone.com. “We are also happy to have a network that will support HD phones and offer the future of what phone calls would sound like. After extensive testing we chose the new Polycom HD business phones as the phone of choice on our Business Phone service and we will be expanding our selection in the next few months. Polycom is a true leader in the space,” continued Rabban.


Phone.com will be offering Polycom SoundStation® IP conference phones and Polycom SoundPoint® IP desktop phones as part of its HD service. The Polycom phones feature Polycom HD Voice, which offers more than twice the clarity of ordinary phones for more natural, lifelike conversations.


Expanding on the relationship between Phone.com and Polycom, Jeffrey Rodman, Co-Founder of Polycom and CTO Voice Division, also looks to the future. “We’re delighted that an innovative company like Phone.com now supports Polycom HD Voice across its network. The market is moving to HD Voice as part of the natural evolution of the industry, and the benefits are obvious, especially once you hear the lifelike sound quality.”


“I really like this news for both partners”, said Jon Arnold, Principal of analyst consultancy J Arnold & Associates. “Being an early adopter, Phone.com is using HD voice as a differentiator, and showing the market that even small businesses can benefit from this great technology. For Polycom, Phone.com offers a unique entree to a large market that has significant upside once they discover how good HD really is.”


Alon Cohen, EVP and CTO of Phone.com (and Co-founder of the first VoIP company) said: “When we started the VoIP industry just 15 years ago we were struggling with basic algorithms to transport voice over IP networks; it is amazing to see how the industry has evolved in such a short time”.


“There is no reason to keep voice phone conversations behind and as HD phones and networks evolve everyone should be able to enjoy clear “CD like quality” voice,” added Rabban. “This is not an overnight process and the use of HD voice is still limited but we encourage other service providers to support the service and help speed up the transition.”


Please visit Phone.com’s features page for a full list of Phone.com features and services. All of these services come with our highly acclaimed 24/7 customer support team at extremely affordable prices.


About Phone.com

Phone.com is an online virtual phone company offering a variety of innovative, economical phone services designed for entrepreneurs, home offices, small businesses and individuals. Powered by advanced VoIP and SaaS technologies, the company currently offers four Internet-based communications products: Phone.com Virtual Office for small businesses, Phone.com Virtual Number for individuals on the go and Phone.com Home Phone for consumers, with monthly plans priced as low as $4.88.


Phone.com’s mission is to offer the best value and peerless 24/7 customer support for its unique telecommunications solutions. Phone.com products are designed for the expanding marketplace of SOHO (small office/home office) businesses and individuals. For further details: www.phone.com or call 800-997-9179.


Contact:

Bruce Freeman

973-716-9457

973-577-6380

pr@phone.com


Bruce Freeman

ProLine Communications

973-716-9457

bruce@prolinepr.com

www.prolinepr.com

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