Contributor

Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive by Rob Skinner

Empirix Expands Service Assurance Solution at Cox Communications; Empirix’s Hammer XMS/S7 Seamlessly Monitors Multiple Network Segments

BEDFORD, Mass.–Empirix® Inc., the market leader of service quality assurance solutions for new IP communications, today announced Cox Communications, Inc. has selected Empirix’s Hammer XMS/S7™ to expand the management of the company’s network and service activity. With both real-time monitoring and historical data reporting capabilities, Hammer XMS/S7 assures Cox Communications that it is delivering high quality services to its customers.


Cox Communications is the third-largest cable entertainment and broadband services provider in the United States. Best known for pioneering the bundled offering of television, Internet and telephone services, Cox Communications is dedicated to delivering a quality user experience. An essential part of the company’s strategy to achieving high levels of customer satisfaction is utilizing Empirix’s Hammer monitoring solutions to proactively maintain the health and efficiency of its network.


“When we needed additional monitoring to ensure the quality of current and future services, we researched our options and decided more

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

Comments Off

Email This Post Email This Post

Related Topics: BSS/OSS, Other |

Empirix Chosen by Alestra to Assure Service Quality and the End User Experience

Mexico’s Leading Telecommunications Service Provider Deploys Empirix’s Hammer XMS to Assure Quality of Managed Services


Bedford, MA––Empirix® Inc., the global market leader in service quality assurance solutions for new IP communications, today announced that Alestra, Alfa´s and AT&T’s (NYSE:T) subsidiary telecommunications company and Mexico’s leading provider of broadband, data and voice services, selected Empirix’s Hammer XMS™ to assure both quality of service and the end user’s experience for its enterprise customers.


Alestra is the third largest carrier in Mexico focused on the business segment and offers a full set of managed IP telephony solutions. With a number of technologies deployed in the Alestra network, assuring the quality of a call was a challenge. Empirix’s Hammer XMS enables Alestra to monitor a call from end to end, even as it transitions from the IP to non-IP world in a complex networking environment. Hammer XMS is an integrated system designed to ensure the reliability and quality of next generation services, speed troubleshooting and help service providers care for their valuable customers.


“We chose Empirix because it supports our goal of providing the best managed services for IP telephony, enterprise networks and security,” said Eduardo Santin Hernandez, director product management, Alestra. “Empirix offers a single, comprehensive solution that ensures the quality of the end user’s experience by monitoring service throughout our network. With Empirix, Alestra improves productivity for our business customers through the best end user experience. We are investing in solutions for a converged and unified communications environment that address our customers’ needs today and in the future.”


Hammer XMS, a carrier-class monitoring solution, provides complete visualization into real-time IP service quality in a network. In addition, Hammer XMS emulates users and devices interacting with voice-centric applications, including making calls, verifying features, measuring voice quality and determining performance, as well as proving system and multi-vendor interoperability of VoIP, NGN and IMS architectures.


“Communications quality is imperative in any industry as it directly affects the end user’s experience and productivity, which are valuable resources in any organization,” said JD Doyle, vice president and general manager, service assurance solutions, Empirix. “The Latin American market is growing quickly and service providers like Alestra need a superior service quality assurance solution. Empirix provides them with the tools necessary to ensure the quality and performance of IP services throughout the entire deployment life cycle. We look forward to further collaboration with Alestra as they lead the industry in managed services.”


About Alestra

Alestra, Alfa´s and AT&T´s subsidiary telecommunications company, is a leading provider of telecommunication services, network solutions, data and value added services to the residential and business customers of all sizes, activities, and scopes in Mexico. Alestra is the leading service provider for a full spectrum of managed, VPN, security, internet and converged services in its relevant market. Alestra is the first carrier in Mexico to obtain both, the ISO 9002 certification for all its processes, and the ISO 27001 certification for the VPN and Internet services — one of only a few network operators in the world — achieving a strategic position ahead of its competitors. Alestra’s network, whose optical backbone network is based on high-edge technology, delivers connectivity to 199 cities in Mexico, through a 5,900 km. of fiber optics, providing seamless access to AT&T Worldwide Network, which carries hundreds of millions of data and voice messages in over 280 countries and territories worldwide every day. For more information, visit www.alestra.com.mx.


About Empirix

Empirix is the global market leader of service quality assurance solutions for new IP networks and applications that unify communications. The majority of the world’s leading Network Equipment Manufacturers, Service Providers and Fortune 100 companies depend on Empirix solutions to help them adopt new communications technologies with the quality and dependability their users require. Since 1992, Empirix’s Hammer-based service quality assurance solutions have helped Network Equipment Manufacturers, Network Service Providers and Enterprise Contact Centers successfully transition to new technologies including Unified Communications, IP Contact Centers, VoIP, NGN and IMS-based networks. To learn more about the company, visit www.empirix.com.


Empirix and Hammer are trademarks or registered trademarks of Empirix Inc. in the United States and other countries. All other trademarks contained herein are the property of their respective owners.


###

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

Comments Off

Email This Post Email This Post

Related Topics: Other |

Empirix Releases Hammer Edge, the Next Generation of Testing for IP Communications

Hammer Edge Emulates Realistic User Behavior, Assuring Highest Quality User Experience Prior to Deploying Services


BEDFORD, Mass.–Empirix® Inc., the market leader of service quality assurance solutions for new IP communications, today announced the immediate availability of Hammer Edge™, an intelligent, high performance realistic behavior emulation tool. With Hammer Edge, network equipment manufacturers, service providers and large enterprises can emulate complex, unpredictable user behavior and multidimensional data traffic during the pre-deployment phase, so that products and services are optimized for the way IP communications networks work today. Hammer Edge ensures the quality and performance of products and services, while reducing time to market, increases service revenues and improves test productivity.


“We were looking for a comprehensive, multiservice testing tool that would allow us to easily emulate realistic scenarios with limited time and resources,” said David Tipping, vice president, service providers America at Sonus Networks. “Of the solutions we tested, we found Empirix’s Hammer Edge was the best product for our needs. We were able to quickly integrate Hammer Edge into our test methodology, resulting in a more efficient and independent verification of high call rates and large numbers of concurrent calls.”


Based on patent-pending RUB/E™ technology, Hammer Edge is the only tool in its class that can emulate the realistic behavior of users, devices and network topology configurations; test realistic security scenarios; and predict user experience of data, video and voice applications, as an aggregate, in the pre-deployment phase. The next generation in quality assurance, Hammer Edge gives organizations the ability to truly assure the quality of their multiservice networks and services.


“In a challenging economic climate, pre-deployment testing is critically important to ensure the successful roll-out of a new service or product. Organizations need to anticipate the realistic impact of complex, all-IP data traffic on real-time services such as voice, video and gaming,” said Bob Hockman, director of product management at Empirix. “Hammer Edge provides an integrated and intelligent solution that tests multiple scenarios typical of next generation networks, ensuring successful deployments and the highest quality experience for end users.”


Hammer Edge emulates the realistic behavior of users and devices required to test elements at the network edge, including border controllers, firewalls and deep packet inspection devices, as well as security and application level gateways––in both secure and unsecure network topologies. In addition, Hammer Edge predicts the users’ experience within these realistic environments. By focusing on emulating realistic sessions, Hammer Edge is able to provide L2 to L7 statistics and report errors that impact a system’s quality of service.


Hammer Edge emulates millions of users on a single chassis with high performance and realistic testing of multiservice scenarios. The system can be easily incorporated into existing test plans and automation environments.


Hammer Edge is available immediately; to learn more about the product, visit: www.empirix.com/hammeredge.


About Empirix


Empirix is the leading provider of service quality assurance solutions for new IP communications. Since 1992, Empirix has led the market in innovation and expertise for IP communications testing. Its widely acclaimed Hammer Test Engine™, with more than 30 patents, is the acknowledged global standard for validating the quality of IP networks, systems and applications. The world’s largest network operators, equipment manufacturers, and enterprise contact centers depend on Empirix’s solutions to maintain the quality of the user experience for business-critical voice, data, video and mobile services. With Empirix, customers can increase revenues, reduce customer churn and cut support costs. Empirix is privately held and headquartered in Bedford, MA. For further information, please visit www.empirix.com.


Empirix and Hammer are trademarks or registered trademarks of Empirix Inc. in the United States and other countries. All other trademarks contained herein are the property of their respective owners.


Contacts

Payal Patel Cudia, 781-684-0770

Email: empirix@schwartz-pr.com

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

Comments Off

Email This Post Email This Post

Related Topics: Other |

About

Stay up to date on the latest news. Select press representatives post company news several times a day. Check back often to get the latest news on product releases, mergers and acquisitions, and product applications. To be included in this virtual press conference, please contact The Briefing Room.

Calendar

December 2014
M T W T F S S
« Feb    
1234567
891011121314
15161718192021
22232425262728
293031  

Your Account

Subscribe

Subscribe to RSS Feed

Subscribe to MyYahoo News Feed

Subscribe to Bloglines

Google Syndication