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Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

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Startupcamp Telephony @ITEXPO East in Miami Offers Funding Counsel, Access

Embrase Business Consulting will host “StartupCamp Telephony at ITEXPO”, a forum at which early stage communications companies, investors and on-lookers alike can share information and validate their respective business models in a live setting.


Five startups will be selected to give 5-minute “pitch” presentations, after which the panel and audience will ask questions, and provide 5-10 minutes of valuable feedback.


Early-stage companies wishing to be included in the pitch roster should apply to present at http://scte.wikidot.com/registration


Collocated with TMC’s ITEXPO conference, StartupCamp Telephony will take place Thursday evening, Jan. 21 at the Miami Beach Convention Center in Miami, Florida – day two of the three-day event. Companies will learn from each other about the ins and outs of pitching an emerging communications startup.


Keynote speakers will offer unique insight into keys to successful commercialization in this fast changing environment.


Also of more

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IBBS Adds Broadband Veteran to Executive Team

Todd Zittrouer has joined Integrated Broadband Services (IBBS) as Vice President of North American Sales. Mr. Zittrouer is charged with expanding IBBS’ position as the leading provider of integrated OSS software and services for broadband and cable operators in North America. Among Mr. Zittrouer’s priorities will be to drive new business for IBBS’ recently introduced Commercial Services and Network Services offerings, which represent significant growth opportunities for the company in North America.


Prior to his arrival at IBBS, Todd served as Vice President of Sales for Momentum Telecom’s wholesale line business which he successfully grew by a compound annual rate of 157%.


“Todd is a very highly-regarded industry professional with an established presence in the broadband and cable marketplace,” said IBBS Vice President of Sales and Marketing, Sandra Jimenez. “He is known for a high level of professionalism and the enthusiasm he brings to every assignment. We more

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Related Topics: BSS/OSS, IP/NGN, Other |

CMA, NewWave Provide Voice of Smaller Market Cable Operators at Business Services Conference in NYC

CABLE MANAGEMENT ASSOCIATES AND NEWWAVE COMMUNICATIONS TO SPEAK AT “FUTURE OF CABLE BUSINESS SERVICES” CONFERENCE


Steve Sizemore and Brad Housewright Will Address Issues Affecting Smaller U.S. Operators Targeting $130 Billion Business Services Market


Cable Management Associates’ (CMA) Director of Advanced Services, Steve Sizemore, and NewWave Communications’ Director of Network Services, Brad Housewright, will be among the roster of cable industry executives that have accepted invitations to speak at the Future of Cable Business Conference today in New York City. Mr. Sizemore and Mr. Housewright will provide the perspective of smaller U.S. cable operators in sessions that will focus on protecting existing cable market share from telcos, as well as debate strategies on how multi-system operators (MSO) can win new business from phone companies.


“I look forward to addressing these issues, which are without question, critical to our industry,” said Steve Sizemore, CMA. “Business services represent a more

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Gold Star for XCAST LABS; CEO Will Speak at ITEXPO East 2010 in Miami

Racking up yet another kudo for its state-of-the-art digital voice and video platform, Internet Phone Company, XCast Labs, has been awarded the 2009 INTERNET TELEPHONY EXCELLENCE AWARD.


XCast is steadily making a name for itself among the leaders in this space. Its footprint is global. Its customers include individual consumers, enterprises, cable operators, etc. Most importantly, its service delivers the highest network reliability and uptime.


According to a press release the Company distributed this morning:


“XCast Labs’ DV&V Platform has made an incredible contribution to IP Communications and has also delivered great solutions for its clients,” stated Rich Tehrani, CEO, TMC. “The Company truly stands apart; unlike offerings from other wholesale service providers, XCast’ platform not only supports customers with an integrated back office system, but also delivers 99.995% uptime and significantly advanced functionality.


What really caught our attention was its ability to more

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Disaster Recovery: Strategies for IP Communications

By Micah Singer, VoIP Logic, CEO

www.VoIPLogic.com


Avoiding or ignoring expenses related to backup and disaster recovery planning is one of the invisible ways carriers and service providers cut costs. The downward pressure on profitability, proliferation of smaller-revenue service operators and the inherent uncertainty in the global telecommunications industry all perpetuate this emerging trend of a less protected service offering. Subsequently, these factors contribute to lower customer expectations on quality of service, increased consumer skepticism about using ‘off-brand’ service providers and a cumulative lag in the overall adoption rate of next-generation communications technology.


While voice (VoIP) and video applications that run over the Internet are often referred to as the ‘wild west’ of communications for their unregulated and untapped potential, enterprises and consumers demand a Wyatt Earp-style rule of law in the form of Service Level Agreements (SLAs) and 99.999% (“5-9s”) uptime guarantees. This fact has led more

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Related Topics: Business Services, Other |

ZEACOM CONTINUES TO MAKE NOISE: EXPANDS U.S. CHANNEL PROGRAM AND MORE

Last week, Zeacom, a global provider of unified communications and contact center software for small-to-medium-sized enterprises, introduced its U.S. Associate Channel Manager Program (ACM), which has been launched to provide the Company’s Reseller and Channel Partners with additional resources for sales development, customer service and support.


This news caught our eye, as Zeacom Communications Center (ZCC) software is sold to enterprises exclusively through partners and value-added resellers (VARs) that have direct distribution channels to users of Avaya, Cisco and NEC telephony platforms. According to the company’s announcement, the ease-of-use and functionality inherent in ZCC has not only fueled a significant rise in demand for the company’s award-winning products and services, but has also facilitated a higher understanding of how this technology provides cost-conscious small-to-medium sized businesses with a significant competitive advantage.


Zeacom Vice President of Sales, Brady Cox commented that, “A key driver for Zeacom’s success is more

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BorgSolutions Intros First Fleet Maintenance Software for Dealers: Borg Fleet Linked Edition

Dealers Empowered with Increased Sales and Marketing Opportunities


Based in Austin, TX, BorgSolutions provides a comprehensive suite of fleet management solutions that reduce operating, labor and other costs for construction, oil, gas, fleet rental and transportation companies. Today, the Company introduced Borg Fleet Linked Edition, the industry’’s first fleet maintenance management solution built specifically for the dealer/supplier. As a module built onto Borg Fleet, BorgSolutions’ fleet maintenance management solution, the Linked Edition allows dealers/service providers to communicate directly with their customers; automating parts and service requests, all aspects of invoice and financial tracking as well as market directly to their customers - vastly increasing sales opportunities.


The Linked Edition reflects advancements to Borg Fleet’’s Web-based software-as-a-service, which utilizes a proprietary technology that facilitates predictive maintenance, streamlined work orders, fuel and inventory management, resource allocation, repair scenarios and scheduling through real-time data collection and analytics.


According more

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ITS National Completes MSPAlliance Managed Services Accreditation program for Master MSPs

ITS National, on its way to MSPWorld in Las Vegas, at which Jane Boulware, general manager for the Windows client division of Microsoft will deliver the Keynote address, (http://www.mspalliance.com/events/mspworld-las-vegas), announced that it has completed the MSPAlliance Managed Services Accreditation Program for Master MSPs. ITS National was successful in this process for proving its ability to deliver secure, cost-effective services on a consistent basis.


Managed Services Accreditation for Master MSPs is the first program - ever - to provide the customers of MSPs with a credible validation that their respective solutions provider possesses the necessary levels of financial stability, facilities, managed services practices, and customer service. This accreditation was created by the MSPAlliance using a demanding set of specific criteria that encompasses a wide range of managed service providers and their respective offerings.


Why is this important?


By addressing the most critical factors in both the more

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DASH Carrier Services & VIXXI Merge Assets to Form Wholesale Carrier and Emergency Services Leader


This morning, Dash Carrier Services (DASH) and VIXXI Solutions announced an agreement through which the companies will merge assets and become a single-entity provider of Wholesale Carrier and Emergency Services under Dash Carrier Services.


Under the terms of this agreement, Dash CEO, Justin Nelson, will maintain his role as senior executive; VIXXI President and CEO, Christopher Camut, has been appointed to the Dash Carrier Services Board of Directors. The merged company will continue to offer services under the respective Dash and VIXXI brands, with all operations integrating under the Dash corporate umbrella in 2010.


Dash CEO, Justin Nelson, commented that, “This transaction is an extension of existing synergies between Dash and VIXXI, and allows both companies to move forward as a streamlined, fortified unit with the resources to reach a larger, global carrier audience.


“We are financially stable and profitable, and will more

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VoIP Logic Continues to climb up Inc 5k: Rated #62 Among Telecoms

INC. MAGAZINE UNVEILS EXCLUSIVE LIST OF AMERICA’S FASTEST-GROWING PRIVATE COMPANIES—THE INC. 5000


VoIP Logic Ranks No. 1,925 on the 2009 Inc. 5000 With 92% Revenue Growth from 2007 – 2008; Three-Year Rise of 165%


For the second consecutive year, Inc. magazine announced that it has ranked VoIP Logic among its Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies. The list is a comprehensive look at the most important segment of the economy – America’s entrepreneurial companies.


“We are honored to be recognized again by Inc. magazine as part of this prestigious ranking, and with an even better showing at #62 on the telecommunications list for 2009 - all despite the global economic compression,” said Micah Singer, VoIP Logic CEO. “Our consistent growth is a direct result of the hard work, dedication and expertise of our team, coupled with the continued proliferation of more

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Stay up to date on the latest news. Select press representatives post company news several times a day. Check back often to get the latest news on product releases, mergers and acquisitions, and product applications. To be included in this virtual press conference, please contact The Briefing Room.

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