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Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive by Kari Ramirez

AMERICAN ADVERTISING FEDERATION HONORS VIRTUAL PBX AND THE OYA GROUP FOR WEB SITE DESIGN WORK

Companies Team to Win Two ADDY Awards Recognizing Enhanced Experience

for Users of Virtual PBX Web Site


Virtual PBX® and The Oya Group announced today that the Virtual PBX Web site has been honored with two prestigious ADDY® awards, in recognition of its high-quality design, unique approach and ease of use. The awards were given in the business-to-business category at the regional Northern California and local Silicon Valley competitions.


The ADDY Awards are presented by the American Advertising Federation (AAF, at www.aaf.com), and are the world’s toughest advertising competition. The ADDY Awards represent the true spirit of creative excellence by recognizing all forms of advertising from media of all types, representing some of the best B2B advertising in the world.


“We are extremely honored to be recognized as an ADDY award recipient at both the local and regional level,” said Karen Hebert, CEO of The Oya Group. “Our collaborative work with Virtual PBX illustrates our dedication to our customers. We’re very pleased with the re-design of the Virtual PBX Web site, as this particular project allowed our team to have creative and strategic freedom to push our design process.”


When Virtual PBX brought The Oya Group on-board, the company wanted a complete re-design of the look-and-feel of the Web site while enhancing usability, increasing sales conversions, and maintaining search compliance. The ideal design would integrate Virtual PBX’s status as the inventor of hosted PBX services and industry innovation leader with a strong customer service commitment. Since launching the new Web site in November of 2008, Virtual PBX has seen an increase in Web traffic and a significant boost in online sign-ups.


“The Oya Group did an incredible job of guiding us through the design process to create a Web site that stands above any of our competition,” said Greg Brashier, chief operations officer for Virtual PBX. “Our new Web site draws in users and is an integral part of our successful business model.”


About Virtual PBX

Virtual PBX believes you never get a second chance to make a good first impression – especially when it comes to serving your customers. Our hosted PBX phone service gives small and growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike. For more information on how your business can benefit from our innovation and passionate commitment to great customer service, visit us on the Web at www.virtualpbx.com.

About The Oya Group

The Oya Group (www.oyagroup.com) is an award-winning, full-service marketing agency located in Los Gatos, CA. A seasoned team of professionals, supported by a wider network of specialists, Oya’s services span traditional marketing and advertising to more specialized services such as branding, Strategy and online marketing. Clients range from high-tech to mobile marketing to facility management — and everything in between.

Virtual PBX is a trademark of VirtualPBX.com, Inc. All other trademarks are the property of their respective owners.

Media Contacts:


The Oya Group:

Adam Gordon

SVP, Strategic Services

408-358-3444, ext. 234

adam@oyagroup.com


Virtual PBX:

Kari Ramirez

The Hoffman Agency for Virtual PBX

(408) 975-3038

virtualpbxpr@hoffman.com


Greg Brashier

COO

VirtualPBX.com, Inc.

(888) 825-0800, ext. 333

greg.brashier@virtualpbx.com

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Virtual PBX Receives 2008 Communications Solutions Product of the Year Award for Second Consecutive Year

Company’s Open VoIP Peering Service Recognized for Outstanding Innovation


Virtual PBX® announced today that Technology Marketing Corporation (TMC) has honored Virtual PBX’s Open VoIP Peering with a 2008 Communications Solutions Product of the Year Award.


Virtual PBX is the first hosted PBX company to offer an Open VoIP Peering option, which is ideal for users who already have VoIP phones or want to reap the cost benefits of moving to VoIP without being limited to proprietary, single-vendor solutions. The service opens up greater opportunities for businesses that need the flexibility to mix-and-match a VoIP network with any SIP-compliant phone. This truly “blended” service gives businesses unprecedented flexibility as they can choose to use a VoIP network for cost savings or standard phone lines for better call quality. Open VoIP Peering provides the “make or break” difference needed in today’s challenging economic times.


“Our customers have come to rely on Virtual PBX for both value and innovation, and we are always looking for ways to help them be more successful,” said Paul Hammond, president and CEO of Virtual PBX. “We are pleased that TMC has recognized our commitment to high-quality offerings for the second year in a row, and Virtual PBX Open VoIP Peering is a great example of how we work with our users to provide the flexible solutions needed for today’s work environment.”


“Virtual PBX has been recognized with a 2008 Product of the Year Award for their excellence in the advancement of voice communications,” said Rich Tehrani, TMC president and group editor-in-chief, “Virtual PBX has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future.”


The Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2008 were selected as recipients of this year’s Communications Solutions Product of the Year Award for their groundbreaking achievement.

The 2008 Communications Solutions Product of the Year Award winners can be found on the INTERNET TELEPHONY and Customer Interaction Solutions Web site.


About TMC

Technology Marketing Corporation (TMC) is a global integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN Magazine. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two to three million unique visitors each month worldwide, according to Webtrends. TMCnet is ranked as 2,921 in Quantcast’s Top U.S. Sites placing TMCnet in the top .03% most visited Web sites in the US. In addition, TMC produces ITEXPO, 4GWE Conference, Digium|Asterisk World and Communications Developer Conference. TMC’s Green Blog has been ranked on the “100 Best Blogs for Those Who Want to Change the World”. TMC also recently launched new industry-specific Web sites: IT.TMCnet.com, Cable.TMCnet.com, Robotics.TMCnet.com, Satellite.TMCnet.com, and Green.TMCnet.com. New services offered by TMCnet include the Tech Jobs site and TMCnet iPhone News. For more information about TMC, visit www.tmcnet.com.


About Virtual PBX

Virtual PBX believes you never get a second chance to make a good first impression especially when it comes to serving your customers. Our hosted PBX phone service gives small and growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike. For more information on how your business can benefit from our innovation and passionate commitment to great customer service, visit us on the Web at http://www.virtualpbx.com.


Media Contacts:

TMC:

Jan Pierret

Marketing Manager

203-852-6800, ext. 228

jpierret@tmcnet.com


Virtual PBX:

Kenn Durrence

The Hoffman Agency

(408) 975-3097

virtualpbxpr@hoffman.com


Greg Brashier

COO

VirtualPBX.com, Inc.

(888) 825-0800, ext. 333

greg.brashier@virtualpbx.com

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Virtual PBX Receives Network Products Guide 2009 Product Innovation Award

Open VoIP Peering Selected as Winner in the VoIP Innovation Category


Virtual PBX® announced today that Network Products Guide, the industry’s leading publication on information technologies and solutions, has honored the company’s Open VoIP Peering solution with a 2009 Product Innovation Award. This annual award recognizes vendors from all over the world who create ground-breaking products that bring essential and incremental changes that benefit customers and set the bar higher for others who compete in the IT industry.


more

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VIRTUAL PBX AND GIZMO5 ANNOUNCE COMBINED BUSINESS-CLASS VOIP SERVICE AT AN AGGRESSIVE NEW PRICE POINT

Virtual PBX’s iVPBX Service Delivers Full-featured, End-to-End VoIP for Businesses for One-Fourth the Cost of Competing Products or Less


Virtual PBX®, the inventor and leading supplier of hosted business phone services, and Gizmo5, the leading standards-based consumer calling service, today announced a new collaboration that gives clients a complete business-class phone solution that offers the industry’s deepest feature set at a price level well below the current industry standard.


Built on an open-system VoIP peering platform, the new service combines the feature-rich products of both companies. As part of the announcement, Virtual PBX has launched iVPBX,

a new product that provides customers with unlimited inbound calling and no per-minute fees at a price of just under $10 per seat — about one-fourth to one-fifth the cost of most competing plans. Gizmo5 clients who use the new iVPBX product can send calls by IP directly to their Gizmo phones at no cost.


“This deeper relationship with Gizmo5 is a sound next step for Virtual PBX, following on its innovative open VoIP peering technology announced last November,” said Rob Enderle, president and principal analyst of the Enderle Group. “The attractive pricing for its new iVPBX product comes at an ideal time given the current economic conditions, and continues Virtual PBX’s leadership in supporting the small business market.”


Virtual PBX has been delivering calls to businesses through its hosted PBX service since 1997. Typically, companies using the service have one main business number for clients to call. Virtual PBX takes those calls, answers them with a “virtual” attendant, and then delivers them to employees using any kind of phone, in any location. This has enabled small firms and those with distributed employees to portray a professional phone image and get top-end features without the expense or maintenance hassles of purchasing their own telecommunications hardware.


Traditional Virtual PBX pricing plans include a varying number of free minutes with a price of 4.4 to 6.5 cents per minute for additional usage. With the new iVPBX product, available now, calls coming in on a local number and sent to a Gizmo5 phone will have no per-minute fee for unlimited use. For more information on iVPBX, visit www.virtualpbx.com/plans-and-prices.


Gizmo5 offers VoIP services to both consumers and businesses. Users can make and receive calls from any computer with browser access to the Internet, or use Gizmo5 to power IP phones. Gizmo adds a whole host of features like call recording, IM, file sharing, and much more. Setting up a Gizmo5 account is free, and so are inbound calls to a Gizmo client, with a small fee for outbound dialing. By adding the Virtual PBX service, business users of Gizmo5 gain all the advantages of a high-end PBX, such as an auto-attendant, transferring calls between users, and routing calls to departments though ACD queues.


“We’re very excited about this partnership,” said Paul Hammond, CEO of Virtual PBX. “Our new iVPBX product gives users a very low-cost plan with unlimited usage, and the combination of Virtual PBX and Gizmo5 delivers the best of both worlds at a fraction of the cost of typical hosted IP-PBX offerings.”


Michael Robertson, CEO of Gizmo5, commented, “For Gizmo5 business customers, Virtual PBX’s new iVPBX product adds top-flight PBX services with no hardware or software costs. This is a great example of how standards-based SIP can benefit both service providers and users.”


Both companies will be promoting the partnership. More information about the products and the partnership can be found at www.virtualpbx.com/gizmo5 and www.gizmo5.com/pc/network/virtualpbx.


About Gizmo5

Gizmo5, www.gizmo5.com, is the largest standards-based calling and IM network offering VoIP and IM. Gizmo5 serves more than six million consumer and business users with freely downloadable Microsoft Windows and Macintosh OSX software, mobile software for J2ME and Symbian phones and a Web-based IM solution with callback available at www.giz5.com.


About Virtual PBX

Virtual PBX believes you never get a second chance to make a good first impression – especially when it comes to serving your customers. Our hosted PBX phone service gives small and growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike. For more information on how your business can benefit from our innovation and passionate commitment to great customer service, visit us on the Web at www.virtualpbx.com.


Virtual PBX is a trademark of VirtualPBX.com, Inc. All other trademarks are the property of their respective owners.

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Virtual PBX® Receives Unified Communications® Magazine’s 2008 Product of the Year Award

Company’s Open VoIP Peering Solution Wins Key Honor


Virtual PBX® announced today that Technology Marketing Corporation’s (TMC®) Unified Communications magazine (www.uc-mag.com) has named Virtual PBX’s Open VoIP Peering as a recipient of its 2008 Product of the Year Award.


The company’s Open VoIP Peering solution leverages the benefits of traditional hosted PBX services and VoIP technology by allowing customers to mix-and-match their current Virtual PBX hosted PBX plan with any SIP-compliant VoIP phone. This approach enables customers to keep costs down by using IP-based calling within the high-quality Virtual PBX environment.


“It’s great to see the efforts of our technology development team recognized by Unified Communications magazine,” said Paul Hammond, president and CEO of Virtual PBX. “At Virtual PBX, we’re always looking for ways to help our customers do more for less, and this award further confirms that dedication. Our unique Open VoIP Peering service gives users the ability to select the technologies that best meet their needs.”


Rich Tehrani, TMC president and editor-in-chief of Unified Communications magazine, commented, “Virtual PBX has proven it is committed to quality and excellence while addressing real needs in the marketplace. Unified Communications is pleased to grant a 2008 Product of the Year Award to Virtual PBX’s Open VoIP Peering. We’re proud to honor the company’s hard work and accomplishments and look forward to more innovative solutions from Virtual PBX in the future.”


A full list of Product of the Year winners will be published in the March/April, 2009 issue of Unified Communications magazine, www.uc-mag.com. For more information about TMC, please visit www.tmcnet.com.


About Virtual PBX

Virtual PBX believes you never get a second chance to make a good first impression especially when it comes to serving your customers. Our hosted PBX phone service gives small and growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike. For more information on how your business can benefit from our innovation and passionate commitment to great customer service, visit us on the Web at http://www.virtualpbx.com.


About Unified Communications magazine

Launched in July 2007, Unified Communications magazine is devoted to educating enterprise decision makers on why and how they need to deploy unified communications (UC) solutions. Every issue of Unified Communications magazine features a comprehensive news section; case studies of successful deployments and lessons learned; interviews with leading hardware and software companies; and an ‘industry’ section, featuring analysis of important mergers and acquisition, partnerships and a Wall Street perspective on the unified communications market. Unified Communications has a readership of 100,000. For more information, please visit www.uc-mag.com.


About TMC

Technology Marketing Corporation (TMC) is a global integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN Magazine. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two to three million unique visitors each month worldwide, according to Webtrends. Ranked 2,724 by Quantcast, TMCnet is in the top .03% most visited Web sites in the US. In addition, TMC produces ITEXPO, 4GWE Conference, Digium|Asterisk World and Communications Developer Conference. TMC also recently launched new industry-specific Web sites: IT.TMCnet.com, Cable.TMCnet.com, Robotics.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com.

For more information about TMC, visit www.tmcnet.com.


Company Contact:

TMC Contact:

Jan Pierret

203-852-6800, ext. 228

jpierret@tmcnet.com


Virtual PBX Contacts:

Kari Ramirez

The Hoffman Agency

virtualpbxpr@hoffman.com


Greg Brashier

COO

VirtualPBX.com, Inc.

(888) 825-0800 x333

greg.brashier@virtualpbx.com

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Virtual PBX Reports Seventh Straight Year of Record Profit, Revenue and Growth in Customer Base

Strong demand from small and mid-size firms for cost-effective, professional-grade phone service leads to triple the rate of new customer signups


Virtual PBX®, the inventor and leading supplier of hosted business phone services, posted another record year for profit, revenue and growth in its customer base in 2008. The company has now achieved seven straight years of year-over-year increases in these key metrics, as more small and mid-size businesses choose Virtual PBX for its innovative and cost-effective approach to PBX services.


Rather than the slowdown in sales recorded by numerous technology suppliers, Virtual PBX experienced strong results, especially in the second half of 2008. It achieved more than triple the number of new customer signups in 2008, compared to the same period a year ago. In fact, each month from August 2008 through January 2009, the company has recorded a new high in the number of customers purchasing its service. Virtual PBX also received four awards for its innovation and industry leadership in 2008.


“Businesses know they need professional communications to keep customers happy and attract prospects, but in this current economic slump, this service becomes even more critical,” said

Paul Hammond, CEO of Virtual PBX. “Our hosted PBX service allows cash-strapped small and mid-size businesses to deliver a professional and responsive phone experience with virtually no upfront capital cost and low ongoing expense. Our users are able to increase productivity and stay connected no matter where their business takes them, with a basic system starting at just $9.99 a month. Virtual PBX delivers the most cost-effective mainstream hosted PBX service on the market – not only do we eliminate the need for expensive hardware and software, but every package includes free minutes and has no setup fees.”


A hosted PBX service provides customers with advanced phone answering and call routing features typically reserved for pricey Fortune 500 type setups. With Virtual PBX, customers don’t have the expense of purchasing PBX hardware or the added costs of installation, ongoing maintenance and support. Virtual PBX was the first company to bring this service to market, and in November 2008, it became the first mainstream hosted PBX provider to embrace open VoIP peering standards as well. This award-winning approach lets customers mix and match a VoIP network, softphone and handset to best meet their needs for features, cost and reliability. Clients can also choose VoIP calls for cost savings or traditional phone service (PSTN) for calls to landlines or cellular phones, or enable both and let the system automatically send calls via the most appropriate method.


In addition to releasing very competitive new pricing packages and support for open VoIP peering in 2008, Virtual PBX added the following capabilities that make the service even easier to use:

• Virtual PBX Configuration Wizard, which allows businesses to easily customize and configure their phone systems in just a few minutes, in contrast to competitive offerings that can take an hour or more;

• Virtual PBX Google Gadget, which lets employees switch call routing between their desk, mobile or home phone instantly from within Google’s popular iGoogle framework;

• Virtual PBX Voicemail Interrupt, which gives clients more control over voice messaging than is possible with standard business phone systems by allowing users to listen to messages as they are being left by the caller;

• Virtual PBX SmartID™, which goes beyond the standard Caller ID function and adds customizable digital displays and verbal information about the purpose and nature of each call; and

• Virtual PBX Recording Manager, which helps Virtual PBX customers maintain and manage

a library of automated greetings used to answer incoming phone calls.


Virtual PBX customers also appreciate the company’s innovative approach to advanced call distribution (ACD). Virtual PBX TrueACD™ offers the most sophisticated ACD capabilities of any hosted PBX provider, as callers do not need to know the extension of the person they are trying to reach. Employees or call center agents log into a queue group and can answer calls for a specific department, such as Sales or Customer Support. The system supports skills-based routing, even load distribution, self-managed agent presence, queue optimization and overflow queues, custom on-hold information and real-time monitoring. More information can be found at Virtual PBX’s TrueACD Queuing.


About Virtual PBX

Virtual PBX believes you never get a second chance to make a good first impression – especially when it comes to serving your customers. Our hosted PBX phone service gives small and growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike. For more information on how your business can benefit from our innovation and passionate commitment to great customer service, visit us on the Web at www.virtualpbx.com.


# # #


Virtual PBX, TruACD and SmartID are trademarks of VirtualPBX.com, Inc. All other trademarks are the property of their respective owners.


Media Contacts:

Kenn Durrence
The Hoffman Agency
(408) 975-3097
virtualpbxpr@hoffman.com


Greg Brashier
COO
VirtualPBX.com, Inc.
(888) 825-0800 x333
greg.brashier@virtualpbx.com

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Virtual PBX Receives INTERNET TELEPHONY® Magazine’s 11th Annual Product of the Year Award

Virtual PBX’s Open VoIP Peering Recognized for Outstanding Innovation


Virtual PBX® announced today that Technology Marketing Corporation’s (TMC®) INTERNET TELEPHONY magazine (www.itmag.com) has named Virtual PBX as a recipient of its 2008 Product of the Year Award for its new VoIP peering technology.


Virtual PBX’s open VoIP peering is a blended service that allows businesses off all sizes to take advantage of the cost-effectiveness of traditional hosted PBX services and the overall savings of VoIP technology. This marriage of technologies allows users to mix and match a VoIP network, softphone and handset to best meet their needs for features, cost and reliability, which is something no other company offers


“We appreciate this Product of the Year recognition from INTERNET TELEPHONY, which showcases our commitment to providing innovation and value to our customers,” said Paul Hammond, CEO of Virtual PBX. “With our Open VoIP peering technology, we give businesses cost-effective options for selecting best-in-class solutions for both traditional hosted PBX and VoIP services, helping them stay competitive in today’s challenging marketplace.”

“INTERNET TELEPHONY is pleased to grant a 2008 Product of the Year Award to Virtual PBX for their Open VoIP Peering innovation. Virtual PBX has proven they are committed to quality and excellence while addressing real needs in the marketplace,” said Rich Tehrani, TMC President and Editor-in-Chief of INTERNET TELEPHONY magazine. “We’re proud to honor their accomplishments in the advancement of IP communications and look forward to more innovative solutions from them in the future.”

A full list of Product of the Year winners will be published in the February, 2009 issue of INTERNET TELEPHONY magazine, (www.itmag.com). INTERNET TELEPHONY has been the authority in IP communication since 1998™.

For more information about TMC, please visit www.tmcnet.com.

About Virtual PBX

Virtual PBX believes you never get a second chance to make a good first impression especially when it comes to serving your customers. Our hosted PBX phone service gives small and growing businesses a professional, fully automated call answering and routing solution that can be up and running in a matter of minutes. Forget the hassles and costs of buying and maintaining your own PBX hardware. With Virtual PBX, your employees, whether in one location or far-flung, can focus on serving your customers while we provide the advanced features and responsiveness that give you a competitive edge. We also offer a backup phone service to ensure your business stays up and running should disaster strike. For more information on how your business can benefit from our innovation and passionate commitment to great customer service, visit us on the Web at http://www.virtualpbx.com.


About INTERNET TELEPHONY magazine

INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.


About TMC

Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by three million unique visitors each month worldwide, according to Webtrends. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO and Communications Developer Conference.


For more information about TMC, visit www.tmcnet.com.


Media Contacts:

Kenn Durrence

The Hoffman Agency

virtualpbxpr@hoffman.com


Greg Brashier

COO

VirtualPBX.com, Inc.

(888) 825-0800 x333

greg.brashier@virtualpbx.com


TMC Contact:

Jan Pierret

Marketing Manager

203-852-6800, ext. 228

jpierret@tmcnet.com

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Customers Hungry for Holiday Pies Get Prompt Response from Virtual PBX

Customers Hungry for Holiday PiesVICORP Restaurants Relies on Innovative Call Queuing System

To Ensure That Bakers Square and Village Inn Pie Fans Get Their Treats on Time


Virtual PBX®, the inventor and leading supplier of hosted business phone services, and VICORP Restaurants Inc., which operates Village Inn and Bakers Square restaurants, are working together to ensure that orders for award-winning pumpkin, French silk, pecan and apple pies are handled responsively this holiday season.


Village Inn and Bakers Square receive an incredibly high volume of calls to reserve pies during the busiest pie buying season of the year. Virtual PBX’s business phone system helps the restaurants provide top-notch customer service since callers won’t experience the frustrations of getting a busy signal when trying to reach their favorite pie shop. more

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Virtual PBX Announces New Pricing Packages That Give Users the Industry’s Best Service at the Best Value

Virtual PBX PricingAll Plans Now Offer Free Minutes, a Two-week Free Trial Period, No Setup Fees and Cost Savings up to 60 Percent


Virtual PBX®, the inventor and leading supplier of hosted business phone services, today announced four new pricing packages that offer small and midsize businesses the industry’s best value in a hosted PBX service. more

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Virtual PBX Announces the First Mainstream Hosted PBX Service to Embrace Open VoIP Peering Standards

New Service Provides Cost Savings, Enhanced Call Quality, And More Choice for Small Business Clients


Virtual PBX®, the inventor and leading supplier of hosted business phone services, today announced a major industry milestone with its introduction of native support for open-system VoIP peering.


Small businesses looking to take advantage of the cost-effectiveness of traditional hosted PBX services and VoIP technology now have the best of both worlds. Customers will be able to mix and match a VoIP network, softphone and handset to best meet their needs for features, cost and reliability. In addition, clients can choose VoIP calls for cost savings or traditional phone service (PSTN) for calls to landlines or cellular phones, or enable both and let the system automatically send calls via the most appropriate method. more

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Stay up to date on the latest news. Select press representatives post company news several times a day. Check back often to get the latest news on product releases, mergers and acquisitions, and product applications. To be included in this virtual press conference, please contact The Briefing Room.

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