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Mark Donahue Mark Donahue is an associate editor for Telephony magazine. Previously, he worked in The Associated Press’ Chicago bureau, as well as two trade publications. He graduated from...more

Archive of the BSS/OSS Category

Telmar Network Technology Repair Facility is First to Achieve TL 9000 Certification in India

PLANO, Texas, January 12, 2010 – Telmar Network Technology announced that it has achieved the first TL 9000 certification for an independent repair company in India. The India repair facility joins Telmar’s other facilities around the world that have completed the TL 9000 certification requirements.

The Manesar, India, facility opened in early 2009, achieved ISO (International Standards Organization) certification, the first milestone toward TL 9000 certification, within three months of operational startup, and completed the entire certification within six months.

An active member of QuEST Forum, Telmar is the only provider registered and certified in both the TL 9000 procurement and repair services product categories and one of a few providers of pre-owned solutions currently registered to the TL 9000 procurement standard. Telmar’s facilities in Plano, Texas; Irvine, California; Council Bluffs, Iowa; Tampa, Florida; and Toronto, Ontario, Canada, are TL 9000 certified. Its facilities in Solihull, United Kingdom, more

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Related Topics: BSS/OSS, Business Services, Other |

PAETEC standardizes on Cisco IP NGN nationwide

PAETEC Announces Its Standardization on Cisco IP NGN Nationwide


Consistent Network Elements Will Benefit Customers, Drive Cisco Powered Voice and Video Services


FAIRPORT, N.Y., Jan 11, 2010 — PAETEC Holding Corp. (NASDAQ: PAET), which provides data, voice, and Internet solutions to business-class customers nationwide, announced that it will standardize on Cisco(R) Internet Protocol Next-Generation Network edge and core platforms. As a result, PAETEC will continue to increase the availability and reliability of its existing MPLS-VPN, IP trunking, hosted firewall and dedicated Internet services while accelerating deployment of emerging next-generation collaboration services. more

CA Acquires SLA management software firm Oblicore

CA Acquires Oblicore, Leader in IT Service Level Management


Closes the Gap Between Business Expectations and IT with Improved Service Management for Enterprise and Cloud Environments


ISLANDIA, N.Y., January 11, 2010 – CA, Inc. (NASDAQ:CA) today announced that it has acquired privately-held Oblicore, a leading provider of Service Level Management (SLM) software for enterprises and service providers. Oblicore supports and strengthens CA’s ability to set, measure and optimize service levels to meet business expectations across enterprise and cloud environments. Oblicore’s solutions also extend CA’s capabilities in cloud vendor management and assurance of cloud service quality. Terms of the deal were not disclosed.

Oblicore’s customers include AT&T, ABN AMRO, British Telecom, Cable & Wireless, France Telecom, ING, Lufthansa Systems, Siemens Medical Solutions, and T-Systems. With Oblicore solutions, these organizations are better equipped to design, monitor and manage service level agreements across their IT service portfolio in more

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Related Topics: BSS/OSS, Business Services, Global, Other |

IBBS Adds Broadband Veteran to Executive Team

Todd Zittrouer has joined Integrated Broadband Services (IBBS) as Vice President of North American Sales. Mr. Zittrouer is charged with expanding IBBS’ position as the leading provider of integrated OSS software and services for broadband and cable operators in North America. Among Mr. Zittrouer’s priorities will be to drive new business for IBBS’ recently introduced Commercial Services and Network Services offerings, which represent significant growth opportunities for the company in North America.


Prior to his arrival at IBBS, Todd served as Vice President of Sales for Momentum Telecom’s wholesale line business which he successfully grew by a compound annual rate of 157%.


“Todd is a very highly-regarded industry professional with an established presence in the broadband and cable marketplace,” said IBBS Vice President of Sales and Marketing, Sandra Jimenez. “He is known for a high level of professionalism and the enthusiasm he brings to every assignment. We more

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Empirix Expands Service Assurance Solution at Cox Communications; Empirix’s Hammer XMS/S7 Seamlessly Monitors Multiple Network Segments

BEDFORD, Mass.–Empirix® Inc., the market leader of service quality assurance solutions for new IP communications, today announced Cox Communications, Inc. has selected Empirix’s Hammer XMS/S7™ to expand the management of the company’s network and service activity. With both real-time monitoring and historical data reporting capabilities, Hammer XMS/S7 assures Cox Communications that it is delivering high quality services to its customers.


Cox Communications is the third-largest cable entertainment and broadband services provider in the United States. Best known for pioneering the bundled offering of television, Internet and telephone services, Cox Communications is dedicated to delivering a quality user experience. An essential part of the company’s strategy to achieving high levels of customer satisfaction is utilizing Empirix’s Hammer monitoring solutions to proactively maintain the health and efficiency of its network.


“When we needed additional monitoring to ensure the quality of current and future services, we researched our options and decided more

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XO Communications Rings Netezza for Advanced Analytics

Telecommunications Provider to Increase Visibility into their Data and Achieve New Revenue Streams with Netezza’s Data Warehouse Appliance


MARLBOROUGH, Mass.–Netezza Corporation (NYSE: NZ - News), the global leader in data warehouse and analytic appliances, today announced that XO Communications, a leading provider of advanced communications services and solutions for businesses, enterprises, government, carriers and service providers, has selected Netezza to provide the platform to handle the organization’s increasing data needs. With more than 90,000 customers including five of the largest U.S. wireless companies and five of the largest U.S. cable companies, XO Communications provides voice, data, Internet, VoIP and managed services for businesses and carriers looking for an alternative to traditional phone carriers. XO Communications selected Netezza to more efficiently analyze its large call volume, enabling it to improve customer service and profitability. more

Voxbone’s iNum Service Enables Phone.com to Provide

Pairing iNum With Phone.com’s Hosted Phone System

Makes Businesses Locally Reachable From 4,000 Cities in 49 Countries


BRUSSELS, Belgium – December 9, 2009 – Through an agreement with Voxbone, provider of international VoIP origination services and telephone numbers, the popular hosted IP PBX provider Phone.com has begun offering its predominantly small-business customer base iNum® numbers – phone numbers with the “area code for Earth.” 


A particular boon to Internet-based sellers and other businesses that serve markets all over the world, Voxbone-supplied iNum numbers offer Phone.com customers an opportunity to be called through one number for the cost of a “local” call from any of 4,000 cities in 49 countries.  


The ITU-assigned +883 code of iNum is the international code for the Internet just like +44 is the code for the U.K. and 1 refers to the U.S. As a wholesaler of direct-inward-dial (DID) more

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Related Topics: BSS/OSS, VOIP |

Oracle Launches Oracle Communications Marketing and Advertising

News Facts

Oracle announced the general availability of Oracle Communications Marketing and Advertising, a new application that enables network operators to securely execute targeted mobile advertising and marketing campaigns.

Historically, the effectiveness of mobile advertising has been hampered by advertisers’ inability to deliver targeted offers. Oracle Communications Marketing and Advertising changes this direction as the only application that allows network operators to execute targeted mobile advertising campaigns based on subscribers’ demographic, usage and location information.

By unifying the network operator’s subscriber data and providing flexible campaign management tools, the application makes network operators more attractive business partners for advertisers and agencies.

Product features include:

Pre-built interfaces and pre-defined templates tailored for a variety of users including advertisers, ad agencies and publishers

Self-service tools that empower advertisers to create campaigns and monitor their effectiveness, while providing network operators secure control over the use of network resources

The ability to more

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Allot Completes Interoperability Testing with Huawei

Allot Completes Interoperability Testing with Huawei


Huawei joins the list of PCRF vendors to integrate with Allot’s Service Gateway


Boston, MA – December 7, 2009 - Allot Communications Ltd. (NASDAQ: ALLT), a leader in IP service optimization and revenue generation solutions, announced today the successful completion of integration and interoperability testing between its Service Gateway (PCEF) and Huawei’s PCRF product. This solution, which was driven by customer requirements and is specifically designed for mobile broadband networks, is a result of Allot’s commitment to working with leading PCRF vendors including Huawei, HP, Camiant and more, to enable smooth deployments. It is intended to enable the deployment of innovative application aware, tiered and premium subscriber services, manage bandwidth utilization and costs, and enhance subscriber quality of experience (QoE).


The solution, based on 3GPP standards for mobile networks, combines Allot’s precise, application identification and Policy and Charging Enforcement more

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EXFO Announces Positive Preliminary Results for First Quarter of FY 2010

EXFO Announces Positive Preliminary Results for First Quarter of FY 2010


· GAAP net earnings and sales to finish above guidance range


· Book-to-bill ratio above 1


QUEBEC CITY, CANADA, November 30, 2009—EXFO Electro-Optical Engineering Inc. (NASDAQ: EXFO; TSX: EXF) announced today preliminary results for the first quarter ended November 30, 2009.


Given a stronger-than-anticipated US dollar versus Canadian dollar and higher sales volume, EXFO’s management now expects GAAP net earnings to finish between US$0.00 and US$0.01 per diluted share for the first quarter of fiscal 2010.


The company had previously forecasted a GAAP net loss between US$0.06 and US$0.02 per share, partially based on an anticipated pre-tax, foreign exchange loss of US$0.03 per share to account for the significant weakness of the US dollar in days preceding the issuing of company guidance on October 13, 2009. more

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Related Topics: BSS/OSS, Ethernet, Global, Other |

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Stay up to date on the latest news. Select press representatives post company news several times a day. Check back often to get the latest news on product releases, mergers and acquisitions, and product applications. To be included in this virtual press conference, please contact The Briefing Room.

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