FTTP users frown on VoIP?

Here at the Fiber-to-the-Home conference, I heard one FTTH provider mention that his users have complained broadly about voice-over-IP. In fact, a real estate developer that has contracted with the provider to deploy FTTH to its properties has revised those contracts to exclude VoIP going forward. It may be because FTTP generally serves an affluent clientele who have high expectations for call quality. It may be because people generally expect high quality out of FTTP services as opposed to copper. In any case, how widespread is this phenomenon? In the comments section below, can any readers relate their own experiences about FTTP users’ attitude toward VoIP?

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