Can the nation’s hotel chains be dragged into the digital age?

Every time I check in to a hotel that promises free WiFi only to discover it has nothing of the sort — because coverage only extends to the front third of the building or because the network’s capacity can accomodate no more than three users at a time — I’m amazed how many hotels catering to business travelers still believe that the truly essential infotech amenities in the room are the TV and the never-used wireline phone, while Web access is not their concern. more